Quality Assurance Technician

Job Description

Job Description

We are currently recruiting a Quality Assurance Technician with Production experience to join our Quality team!

At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries across North America. We are dedicated to delivering cutting-edge label printing with a national reach and local touch. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other, just as they influence the way we interact with clients.

The Quality Assurance Technician is committed to fostering a culture of excellence and continuous improvement by ensuring products meet or exceed customer expectations. Champion data-driven decision-making, regulatory compliance, and proactive risk management to enhance operational efficiency and reliability. Uses collaboration, leadership, and a focus on collaboration the Quality Assurance Technician strives to empower teams, reduce waste, and drive sustainable value for our customers, employees, and stakeholders.

Responsibilities

Monitoring of print quality on press, finishing & other manufacturing cells :

Production : Press Sign Off Approvals (Primary for Day Shift, and cross over into Swing)

Perform Random Quality Audits (Spot Checks) at Press, Rewind, and all Workstations.

Inspect the press and retain samples on an ongoing basis.

Verification of line clearance.

Communicates via email to Customer Service, Shipping, Scheduling, and Production, variances and shortages.

Create and update Product Standards as needed.

Perform quality checks at Rewinding.

Review defects noted by the Rewind Operator and randomly audit by performing a 100% re-inspection

Perform and record required customer quality tests.

Collects and files job retains per SOP’s.

Quality Investigations & Data Steward

Conduct RMA / Complaint Investigations logging all relevant information into the ERP Quality Module. All findings, recommendations, root cause, contributing cause and corrective actions will be logged uniformly.

Generate CAPA / CAR documents

Complete : Daily, Weekly & Monthly Deliverables to relevant stakeholders.

Lead Daily / Weekly RMA / Complaint Review Meeting.

Although no personnel answer directly to the QAT it is incumbent upon this position to cultivate and ensure effective relationships and communications with all personnel and departments at this site, and across the RLG network.

Other duties :

Internal nonconformance reporting.

Variance Reporting.

Report on Shortages

Collect defect samples.

Report Supplier Nonconformances and collect nonconforming samples.

Internal and external nonconformance investigations.

Internal and external audits.

Incoming inspection activities.

Assist in the calibration program.

Assist Training of Operators for QA systems.

Assist in the implementation of 5S in the area

Maintain the area as per the 5S

Skills & Effort

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.

Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.

Identifies and resolves problems in a timely manner while gathering and analyzing information skillfully.

Develops alternative solutions. Works well in group problem-solving situations.

QUALIFICATIONS

High school diploma or general education degree (GED)

Minimum of two years Quality Assurance experience in MNFG.

Candidates with Print & Packaging experience and a passion for QA will be considered.

Experience in the printing or packaging industry is a huge plus!

Ability to read and comprehend instructions and correspondence.

Ability to effectively present information in one-on-one and small group situations to supervisors and other employees of the organization.

While performing the duties of this job, the employee is regularly required to stand and walk.  The employee is occasionally required to walk, sit, stoop, kneel, or crouch.

Specific vision abilities required by this job include distance vision, color vision, and the ability to adjust focus.

Company Description

At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries. With full-scale capabilities coast-to-coast and 33+ locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch.

As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.

Company Description

At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries. With full-scale capabilities coast-to-coast and 33+ locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch.\r\n\r\nAs Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.