A company is looking for a Customer Service Associate to support students, faculty, and staff in a remote setting.
Key Responsibilities
Support customers via voice and chat using Amazon Connect
Resolve customer issues and document interactions accurately
Collaborate with teammates and participate in ongoing training
Required Qualifications
High school diploma or equivalent
Must be at least 18 years old
Stable employment history and ability to work full-time (40 hours per week)
Quiet, distraction-free home workspace with a reliable internet connection
Comfortable using web browsers and able to type at least 25 WPM
Customer Service Associate • Anaheim, California, United States