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Senior Vice President of Clinical Services (Manhattan)
Senior Vice President of Clinical Services (Manhattan)Medix • Manhattan, NY, United States
Senior Vice President of Clinical Services (Manhattan)

Senior Vice President of Clinical Services (Manhattan)

Medix • Manhattan, NY, United States
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  • [job_card.full_time]
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Senior Vice President for Clinical Services

Location : New York, NY (Hybrid)

Schedule : MondayFriday, 9am5pm (35 hours / week, no weekends; occasional after-hours calls)

Employment Type : Full-Time

A leading NYC behavioral health organization is seeking an experienced LCSW with both clinical and management expertise to serve as the Senior Vice President for Clinical Services . This leader will oversee the operations of a NYS Article 31 Mental Health Clinic (MHOTRS), providing strategic, administrative, and clinical oversight to ensure high-quality care, regulatory compliance, and strong staff performance.

This is a hybrid role onsite to start, then transitioning to 2 days onsite / 3 days remote .

About the Role

The Senior VP for Clinical Services leads all aspects of clinical operations, compliance, documentation standards, productivity, and program quality. This role directly supervises 7 staff members and an Assistant Director , while also partnering closely with the Intake, Billing, and Medical teams. The SVP ensures the clinic delivers effective in-person and telehealth services and maintains adherence to OMH, DOHMH, Medicare, Medicaid, and Article 31 regulations.

Key Responsibilities

Administrative Oversight

  • Monitor productivity for all clinic staff according to billable hour standards
  • Ensure documentation and clinic activity meet OMH 599, Medicare, Medicaid, and payer regulations
  • Prepare materials for site audits and act as primary liaison during reviews
  • Address client concerns and administrative issues with a strong customer service mindset
  • Develop staffing plans, coverage schedules, and ensure on-site director availability
  • Oversee or facilitate clinic meetings, mid-week huddles, and biweekly clinical consultation hours
  • Participate in shared rotation for after-hours / emergency phone coverage

Clinical Leadership & Supervision

  • Set standards for clinical practice and evidence-based treatment modalities
  • Provide formal and ad hoc supervision to LMSW / LCSW social workers
  • Provide supervision and support to the Clinic Operations Coordinator
  • Partner with the Chief Program Officer to support MDs and NPPs
  • Ensure the clinic maintains high-quality, person-centered care across all modalities

    • Required Qualifications

  • Current NYS LCSW
  • At least 5 years of supervisory experience in a behavioral health setting
  • Strong clinical background and experience supervising clinicians
  • Experience with documentation oversight, audits, compliance, and performance management
  • Expertise in Electronic Health Records, including training and coaching staff
  • Ability to lead within a complex administrative environment
  • Collaborative communication style with the ability to support cross-disciplinary teams
  • Must have prior management experience , including performance evaluations and accountability

    • Preferred Qualifications

  • Leadership experience at the Assistant Director, Director, or Senior Clinical Supervisor level
  • Experience working with geriatric or diverse behavioral health populations
  • Strong leadership presence and comfort managing multiple moving parts

    • Work Environment & Additional Details

  • Business professional dress code
  • Hybrid schedule after initial onsite on-boarding
  • Three-stage interview process
  • Organization provides equipment and support for hybrid work
  • Strong internal support from the Chief Program Officer and clinical leadership teams
  • This role is open due to the previous leader stepping away from management responsibilities

    • Why This Role Stands Out

  • High-impact leadership role with broad clinical and operational influence
  • Stable schedule with no weekends
  • Hybrid flexibility after initial on-boarding
  • Opportunity to lead a respected Article 31 program with a committed clinical team
  • Strong collaboration with intake, billing, administrative, and medical departments
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