Office Administrative and Customer Support - Document Tech

Summarized Purpose:
Provides records management (RM) and archive room support by working with project teams to ensure all records management tasks are completed according to organization and/or client standard operating procedures (SOP) and working practice documents (WPD).

Essential Functions:
• Processes (scans/images, indexes, files) incoming study documents and requests.
• Performs transfer/archival or central archival related tasks.

Education and Experience:
• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification • Associate's degree preferred
•Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to to year).
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:
• Fundamental communication and interpersonal skills
• Good organizational skills and strong attention to detail with ability to handle multiple tasks efficiently and effectively
• Ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
• Flexibility to reprioritize workload to meet changing project timelines
• Good computer skills
• Excellent English and grammar skills, (second language a plus)

EEO:

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