Field Service Technician

Description

Take your skills on the road with a dynamic hands-on role supporting cutting-edge modular systems across the country. This Field Service Technician position offers a unique blend of electrical and mechanical troubleshooting customer interaction and travel all while playing a key role in the performance and reliability of high-tech modular products.

If youre a self-starter who thrives in fast-paced environments enjoys solving complex problems in the field and values independence with accountability this role delivers the challenge and opportunity to grow. Strong communication attention to detail and a commitment to safety are essential as you represent RK Mission Critical directly at client sites nationwide.

RK Company Overview

As a second-generation family-owned enterprise RK Industries LLC (RK) offers a diverse range of construction manufacturing advanced fabrication and building services. Led by Rick and Jon Kinning RK represents seven distinct lines of business that work together to provide seamless project collaboration. Our exclusive building methodologies accredited safety standards and professional execution allow us to turn our customers greatest concepts into reality.

Position Summary

The Field Service Technician is responsible for supporting RK Mission Criticals modular products after delivery to customer sites nationwide. This hands-on role requires a self-directed problem solver with strong electrical and mechanical skills a customer-focused mindset and the flexibility to travel frequently on short notice.

Technicians are expected to troubleshoot complex issues in the field communicate professionally with customers contractors and third-party inspectors and execute repairs efficiently with limited oversight. Success in this role requires adaptability technical acumen and a strong sense of ownership and accountability for product performance and customer satisfaction.

Role Responsibilities

• Work safely and in compliance with OSHA standards; support site safety and coordination with GCs and subcontractors
• Troubleshoot electrical mechanical and building systems based on work instructions assembly drawings and schematics
• Perform component replacements system testing and on-site repairs
• Represent the scope of RKMCs service clearly and execute to the pre-deployment scope of work to ensure customer alignment
• Communicate respectfully and professionally with customers; escalate concerns internally before providing resolutions
• Document all field activity and work completed including service reports photos time logs and customer interactions
• Maintain tools equipment and job site cleanliness to RKMC standards and site requirements
• Participate in product knowledge training customer training and installation oversight support
• When not traveling support the RKMC Manufacturing team with the installation integration and testing of electrical and mechanical equipment

Qualifications

Minimum Physical Requirements and Accountability

What Sets RK Industries Apart

Safety : Our unmatched culture of safety is our foremost core value guiding everything we do each day : Health Safety & Environmental

Awards : Whether in Construction Manufacturing Fabrication or Service RK Industries is highly recognized and accredited throughout the industry : Accreditations & Recognition

Benefits : RK Industries offers competitive benefits to support your growth and well-being : Benefits & Rewards

Philanthropy : RK Industries not only builds our community through our projects but also invests in it by supporting local services for over a decade through the RK Foundation : RK Foundation

Development : Through RK University we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company to include leadership and technical learning opportunities we well as our accredited apprentice program : RK University & RK Apprenticeship Program

Applications are accepted on an ongoing basis.

RK Industries LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other status protected by applicable law

Required Experience :

IC

Key Skills

Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 27 - 40