Inside Sales Representative - CST

Inside Sales Representative

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Due to the success of our current sales team, we are expanding again. We are seeking talented individuals that thrive in a virtual remote sales environment. Our client is an industry leader and long-term partner. Multiple time zones will be considered. As an Amplity Employee you will receive a base salary, bonus, attractive benefit package including medical, dental, vision, long-term, short-term disability, 401K, generous PTO, paid holidays and more. Please apply at once if the below is a fit for you.

Position Summary :

The Inside Sales Representative (ISR) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client product, maximize the product's selling potential, and meet program and client objectives. The ISR achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ISR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The ISR is expected to collaborate with client field-based teams and management.

Essential Duties / Responsibilities :

• Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
• On behalf of client, promote client's product(s) via the telephone (outbound and / or inbound calls) by engaging assigned HCP targets in in-depth product discussions to attain individual, territory and company goals for sales, market share, etc.
• Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
• Create and implement business plans to achieve territory and business sales goals.
• Maintain call productivity and metrics that are required by program.
• Achieves quarterly client sales quotas.
• Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging, and effectively use approved promotional aids.
• Maintain thorough knowledge of client product(s) and program.
• Verify and complete required data entry in Amplity / client CRM systems, such as details of the target's responses, call activity, product orders, and any follow-through actions.
• Listen and respond appropriately to customer needs and questions within program timelines.
• Partner and collaborate with client field sales Account Managers and client Sales Managers to plan territory coverage when required.
• Create and maintain a positive impression with client and client's customers.
• Prepare reports for management as needed.
• Fully comply with all laws, regulations, and Amplity Policies, Code of Conduct, all privacy and data guidelines, and relevant state and federal laws and regulations.
• Participate in teleconference and live (when required) National, Regional and District Meetings and training sessions and represent client at National and / or local Conventions when applicable.
• Other projects as assigned.

Key Working Relationships :

Education and Experience :

Required :

Preferred :

Knowledge, Skills, and Abilities :

Key Performance Competencies :

EPIIC Values :

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence : We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion : We love what we do. Our energy inspires, engages, and motivates others.

Innovation : Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity : We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration : We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities