Seasonal Retail Sales and Recovery Associate, Boston - Downtown

Retail Sales & Recovery Colleague

Be part of an amazing story at Macys. Were a story thats captured the hearts and minds of America for more than 160 years. Were about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

As a Retail Sales & Recovery Colleague, youre at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.

How our Recovery Colleagues spend their day :

Our colleagues start each day energized and prepared wearing their name badge, saying hello to their coworkers, making sure the sales floor is clean, organized, and ready for customers. They review their goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.

On the floor, they focus on the customer offering a warm welcome, making eye contact, and creating friendly, personal conversations to create an experience to bring the customers back.

Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.

They always Finish Strong sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customers name.

We believe service starts with each other supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.

And we know that excellence is a journey we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Focused on upholding Macys dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.

Must be able to :

• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules / procedures in English

Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.

Enjoy meeting people, learning about them, and sharing information.

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.

You can handle electronic devices with no problem.

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.

Requires close vision, color vision, depth perception, and focus adjustment.

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macys Inc. reserves the right to amend this job description at any time. Macys Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.