Entry Level Data NOC Technician

A company is looking for a Tier One Technician (Data NOC) in an entry-level position. Key Responsibilities Monitor customer networks for issues and respond to trouble tickets Coordinate with technicians and service providers to troubleshoot and resolve network problems Document job status and ensure timely handling of all tickets and tasks Required Qualifications, Training, and Education High School diploma; Associate's degree preferred One year of IT or customer support experience Basic knowledge of networking technologies and terms Ability to multitask and work both independently and as part of a team Capacity to follow defined processes and escalate issues when necessary