Technical Solutions EngineerVirtualVocations • Elgin, Illinois, United States
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Technical Solutions Engineer
VirtualVocations • Elgin, Illinois, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Product Engineer / Tech Solutions Engineer (Proxy).
Key Responsibilities
Troubleshoot and resolve technical issues for customers
Analyze product usage data
Create documentation and best practices for customers
Collaborate with engineering and product teams to eliminate the root causes of technical and adoption problems
Qualifications
Bachelor's degree in Computer Science, Electrical Engineering, Physics, Network Engineering, or related field
Previous engineering background
Strong understanding of networking fundamentals (TCP / IP, TLS, routing, DNS, HTTP / HTTPS)
Proficiency in SQL for data analysis and troubleshooting
Experience with observability and analytics tools (Grafana, DataDog, Amplitude, PostHog, or similar)
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Technical Solutions Engineer • Elgin, Illinois, United States
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