Beverage Server

Why Bally’s :

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE : INLOT).

The Role :

As a Beverage Server, you will be serving beverages to customers on the casino floor in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Responsibilities :

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
• Performing beverage set-up, running side work, and closing duties
• Possessing extensive knowledge of the restaurant’s menu and wine list, including daily specials
• Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
• Checking identification to ensure customers are using players cards issued to them and no one else
• Pushing in empty chairs at slot machines and table games areas of the casino floor
• Computing customer checks, operating the POS system and accepting payments
• Reporting tips for each shift
• Maintaining bar safety and sanitation standards
• Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
• Arriving for each shift on time and in full uniform
• Attending all pre-shift meetings ready to “listen and learn” and share ideas
• Avoid leaving work area during peak periods
• Taking breaks only when approved by the Manager
• Keeping a clean and professional appearance at all times
• Assisting with cleanliness of the casino property Front and Heart of House
• Perform other duties as assigned

Qualifications :

What’s in it for you :

Physical Demands & Work Environment :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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