Room Attendant

Room Attendant

Clean and prepare guest rooms and public areas meeting the property's established cleaning standards to ensure guest satisfaction and maximize profits.

Responsibilities

• Remove items from shelves and storage and prepare the cleaning cart with products; constantly maintain cleaning carts and storage areas orderly and in good condition to promote efficiency and ease room cleaning.
• Clean and wipe windows, doors, walls, closets, and accessories in rooms, public areas, and hallways, often using step ladders or stools to clean hard-to-reach areas to maintain a clean, presentable, and attractive facility at all times. Wash shower walls and tub, clean toilet(s) and toilet partitions when appropriate; wipe down exposed pipes, clean mirrors, sinks, and walls to ensure clean and hygienic public and guest bathrooms.
• Replenish room towels, soaps, and all amenities and restock printed materials that the previous guest took or that are soiled or broken to ensure adequate supply for the next guests.
• Hand wash all floor areas (linoleum, tile, etc.) to remove dirt and clean up stains.
• Shake and polish all furniture, accessories, and wall-hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Remove all bedding from beds and remake with fresh linens, checking the cleanliness of bedspreads, blankets, and mattress covers, replacing them if dirty.
• Lift mattresses to check for any stains between mattresses and under beds.
• Inspect closet cleanliness, wipe down closet door, handle, and top shelves, and restock guest room items such as hangers, blankets, and extra pillows.
• Vacuum rooms, public areas, and hallways operating vacuums weighing up to 25 pounds and lift and move heavy furniture to vacuum all carpeted areas, including under furniture and hard-to-reach areas.
• Inspect all door and window locks to ensure they function correctly and immediately alert management to address any unsafe or hazardous situations to ensure guest and employee safety.
• Inspect all room equipment (TV, lights / lamps, faucets, radios) to ensure they function correctly and immediately report the condition of the room and maintenance deficiencies in writing to the Executive Housekeeper to be repaired or addressed without delay.
• Secure and maintain custody of equipment, keys, and materials at all times to protect and preserve hotel property.

Qualifications

Education / Formal Training

No formal education or training required

Experience

Previous experience in the cleaning area desirable

Knowledge / Skills

Physical Demand

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.