Talent.com
Shift Manager
Shift ManagerWendy's • Feeding Hills, MA, US
Shift Manager

Shift Manager

Wendy's • Feeding Hills, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
[job_alerts.create_a_job]

Shift Manager • Feeding Hills, MA, US

[internal_linking.similar_jobs]

Shift Manager

Pizza HutWest Springfield, MA, United States
[job_card.full_time]

Position: Pizza Hut Shift Leader Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned to...[internal_linking.show_more]

 • [job_card.promoted]

Dining Operations Manager

InsideHigherEdAmherst, Massachusetts, United States
[job_card.full_time]

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body...[internal_linking.show_more]

 • [job_card.promoted]

ShopRite - Frozen Manager (Milford CT) Salary Range $17 - $24/hr

ShopRite SupermarketsCromwell, CT, United States
[job_card.full_time]

To effectively direct and supervise all functions and activities of the Frozen Department and its Associates to achieve the Department's goals (i.Customer Experience, and Associate Engagement) in a...[internal_linking.show_more]

 • [job_card.promoted]

Team Leader

Tractor Supply CompanyHartford, CT, United States
[job_card.full_time] +1

Team Leader **Overall Job Summary** The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives...[internal_linking.show_more]

 • [job_card.promoted]

DIH O/N Team Lead

WalmartHadley, MA, United States
[job_card.full_time]

Wal-Mart #2683 337 Russell St Hadley, MA 01035-3536 CP-2683-9095.Shift may start between 8:00pm - 11:00pm.Stocking associates are focused on unloading trucks and stocking new freight.They spend the...[internal_linking.show_more]

 • [job_card.promoted]

Shift Leader/Assistant Manager (Domino's #4052 - 370 S. Main St., Middletown, CT, 06457)

Domino's PizzaMiddletown, CT, United States
[job_card.full_time]

Company Description Job Description ABOUT THE JOB You were born to be the boss.You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to wo...[internal_linking.show_more]

 • [job_card.promoted]

Closing Manager Full Time

BJ's Wholesale Club, Inc.Springfield, MA, United States
[job_card.full_time]

Working closely with the Club Manager and the Assistant Club Managers, the Closing Manager is responsible for providing leadership and direction within the club and driving club performance, partic...[internal_linking.show_more]

 • [job_card.promoted]

DC-Loader - Weekend Shift (Friday-Sunday)

Marvin Lumber and Cedar CompanyWindsor, CT, United States
[job_card.full_time]

Looking for a hands-on role with a clear daily routine? Do you enjoy being part of a team that keeps things moving efficiently? As a Loader at Marvin, you'll play a key role in making sure our prem...[internal_linking.show_more]

 • [job_card.promoted]

Shift Manager

Moe'sEnfield, CT, US
[job_card.full_time]

Assist General Manager and Assistant Manager in overseeing operations of Moe’s Southwest Grill restaurant by working with Shift Managers and all team members to ensure outstanding customer service ...[internal_linking.show_more]

Restaurant Delivery - Start Earning Quickly

DoorDashHolyoke, MA, United States
[job_card.full_time] +1

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[internal_linking.show_more]

 • [job_card.promoted]

Dining Operations Manager

Amherst CollegeAmherst, MA, United States
[job_card.full_time]

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body...[internal_linking.show_more]

 • [job_card.promoted]

Warehouse Associate (Day Shifts)

Family DollarAmherst, MA, United States
[job_card.full_time]

Grow your career with Family Dollar, the nation's leading discount retailer! As a Warehouse Associate, you will: Remove and process damaged merchandise and return stray cases to the correct pick sl...[internal_linking.show_more]

 • [job_card.promoted]

Shift Manager

Wendy'sHadley, MA, US
[job_card.full_time]

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...[internal_linking.show_more]

Produce Team Leader (Department Manager)

Whole Foods Market, Inc.Avon, CT, United States
[job_card.full_time]

Holds AT - Ls, supervisors and Team Members accountable for delivering outstanding customer service.Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale...[internal_linking.show_more]

 • [job_card.promoted]

General Manager

Aramark Corp.Springfield, MA, United States
[job_card.full_time]

Job Description The General Manager is a management position responsible for developing and executing dining solutions to meet customer needs and tastes.Oversees and manages dining operations where...[internal_linking.show_more]

 • [job_card.promoted]

Maintenance Manager

Rug Pad USASuffield, CT, United States
[job_card.full_time]

RugPadUSA is a growing e-commerce business looking to find ambitious, inquisitive, and creative individuals who want to make an impact on a dynamic company.Starting in 2013, RugPadUSA has rapidly g...[internal_linking.show_more]

 • [job_card.promoted]

Rides Team Member

Six Flags New England CareersWest Hatfield, Massachusetts, US
[job_card.full_time]

Ready for a job that will throw you for a loop? Drop into our ride operations team and twist your way to success.Whether you’re launching coasters or safely loading them, you’ll be the one to make ...[internal_linking.show_more]

 • [job_card.promoted]

Shift Leader

Taco BellWestfield, MA, United States
[job_card.full_time]

Shift Leader Westfield, MA Role: Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate; and...[internal_linking.show_more]