Talent.com
Network Support Technician
Network Support TechnicianTURNKEY TECHNOLOGIES INC • East Syracuse, NY, US
Network Support Technician

Network Support Technician

TURNKEY TECHNOLOGIES INC • East Syracuse, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Benefits:
  • 401(k) matching
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Parental leave
  • 401(k)

We are looking to expand our in house technical team.




Position:


As a Network Support Technician you will be a member of a team that supports incoming requests, manages ticket queues and works with clients over the phone, and occasionally in person, to provide outstanding technical support in an ever changing network environment.


Duties:


This position will include the following duties at a minimum:


  • Manage tickets using our ticketing system (TK-Tracker2)
  • Manage endpoints
    • Remote support
    • Monitoring
    • Reporting
    • Support
  • Backup monitoring of systems and networks
  • Workstation & laptop support
  • Phone configurations and support
  • Antivirus system management
  • Internet install and support
  • TurnKey TV and Music system support
  • Firewall support and updates
  • TurnKey wireless network support
  • On call rotation
  • Makes follow up calls as required ensuring customer satisfaction.
  • Assists in installing, designing, configuring, and maintaining system hardware and software; analyzes, troubleshoots and tracks the nature and resolution of problems.






Additional information:





  • Occasional travel may required.
  • Occasional overtime hours may be required.
  • Certifications are helpful.



Requirements


Working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success.


  • Candidate must have the ability to lift 70 pound, use a ladder, and kneel.
  • Candidate must have the ability to multitask
  • Candidate must be able to work as part of a team
  • Candidate must be able to work in a flexible and growing environment
  • Candidate must be able to communicate to customers with various levels of technical knowledge
  • Familiarity with Microsoft Windows and Microsoft Office
Benefits


  • Employer provides the following benefits
    • Health Insurance
    • 401K Retirement account with matching
    • Paid Time Off
    • Free Direct deposit of your checking
    • Free membership at EMPOWER FCU
    • Free Parking

[job_alerts.create_a_job]

Network Support Technician • East Syracuse, NY, US

[internal_linking.similar_jobs]

Client Support Specialist

Acupath Laboratories Inc.Syracuse, NY, United States
[job_card.full_time]

CLIA-approved, NYS-licensed, and CAP-accredited Diagnostics Division that includes Molecular, Genetic, and FISH testing.Acupath is a 24 hour/7 day a week facility.We are looking for a dedicated Cli...[internal_linking.show_more]

 • [job_card.promoted]

Customer Support Specialist

Pride HealthSyracuse, NY, United States
[job_card.full_time]

MACESS documentation inquiries/complaints.PCP monthly projects, MIS assignments, PCP error reports).Record and respond to customer contacts.Process and resolve complaints.Schedule marketing appoint...[internal_linking.show_more]

 • [job_card.promoted]

Desktop Support Technician

TAG - The Aspen GroupSyracuse, NY, United States
[job_card.full_time]

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Working in partnership with independent practice owners and clinicians, the te...[internal_linking.show_more]

 • [job_card.promoted]

Intermediate Network Specialist

CDM SmithSyracuse, NY, United States
[job_card.full_time]

Requisition ID 44168BR Business Unit COR Job Description CDM Smith is seeking a Network Specialist with expertise in network security and enterprise networking to help safeguard, operate, and scale...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Telecom Specialist

Upstate University HospitalSyracuse, NY, United States
[job_card.full_time]

Responsible for the daily maintenance of the campus telephone equipment, cabling and associated applications.Associate's degree and three years of related experience to the Telecommunications indus...[internal_linking.show_more]

 • [job_card.promoted]

IT Field Support Technician_Syracuse

Gr8ttek, LLCSyracuse, NY, US
[job_card.full_time]
[filters_job_card.quick_apply]

Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.Gr8ttek is looking for a regular Field Specialist to join its Infra...[internal_linking.show_more]

Part-Time Warehouse Associate (Outbound)

ALDITully, NY, US
[job_card.full_time] +1

Our warehouses keep products moving - received, selected and delivered to our stores so our growing customer base gets what they need.While not guaranteed, on average our warehouse employees work 3...[internal_linking.show_more]

 • [job_card.promoted]

Provider Reimbursement & Network Services Analyst I/II/III

Excellus BlueCross BlueShieldDe Witt, NY, United States
[job_card.full_time]

Overview Job Description: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes a...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Direct Support Professional Residential

The Arc Madison CortlandChittenango, NY, United States
[job_card.full_time]

The Arc Madison Cortland Direct Support Professional.The Arc Madison Cortland is the better opportunity you've been looking for! Join our team and be a part of empowering the individuals we serve! ...[internal_linking.show_more]

 • [job_card.promoted]

Physician / Emergency Medicine / New York / Permanent / EM - STAFF PHYSICIAN Job in New York

Hayman Daugherty AssociatesTully, NY, US
[job_card.full_time] +1

Exceptional Permanent Opportunity for Emergency Medicine Staff Physician in Tully, New York Are you a seasoned Emergency Medicine physician seeking a fulfilling and permanent position? An outstandi...[internal_linking.show_more]

 • [job_card.promoted]

IT Support Technician

cb20 IncSyracuse, NY, United States
[job_card.full_time]

Our company is growing at a rapid pace - if you are interested in starting or enhancing your IT career with a technology-focused company, this is the place for you! Do you enjoy working with techno...[internal_linking.show_more]

 • [job_card.promoted]

Netflix IT Help Desk Technician

TradeJobsWorkforce13217 Syracuse, NY, US
[job_card.full_time]

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees.Work closely with your team to maintain high performance and efficiency.Stay adaptable to meet changing prio...[internal_linking.show_more]

 • [job_card.promoted]

Network Administrator

TradeJobsWorkForce13251 Syracuse, NY, US
[job_card.full_time]

Network Administrator Job Duties: Assist in network design and implementation.Provide network support with a variety of operating systems.Install and configure computer network equipment.Maintain n...[internal_linking.show_more]

 • [job_card.promoted]

Employment Direct Support Professional

Exceptional Family ResourcesSyracuse, NY, United States
[job_card.full_time]

Employment Direct Support Professional - Onondaga County.Assist an individual with intellectual / developmental disabilities to learn work skills and to provide employment supports and job coaching...[internal_linking.show_more]

 • [job_card.promoted]

Analyst, Client Support

LorettoSyracuse, NY, United States
[job_card.full_time]

The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing environment.This role involves troubleshoot...[internal_linking.show_more]

 • [job_card.promoted]

Aviation Electronics, Electrical & Computer Systems Technician

US NavySyracuse, NY, United States
[job_card.part_time]

Once an aircraft launches off a carrier, pilots depend on their jet's complex electronic systems to operate all areas of their craft and complete their mission.There is zero room for failure.That's...[internal_linking.show_more]

 • [job_card.promoted]

Full-Time Warehouse Associate (Outbound)

ALDITully, NY, US
[job_card.full_time] +1

Our warehouses keep products moving - received, selected and delivered to our stores so our growing customer base gets what they need.While not guaranteed, on average our warehouse employees work 3...[internal_linking.show_more]

 • [job_card.promoted]

System Support Specialist

Upstate University HospitalSyracuse, NY, United States
[job_card.full_time]

The System Support Specialist participates in the development of workflows, system configuration, change documentation, and training staff on application functionality.Duties include daily and mont...[internal_linking.show_more]