Texas Licensed Insurance Agent

A company is looking for a Remote Call Center Agent (CSR) in Texas.

Key Responsibilities

Engage with members via phone and email to assist with quotes, policy inquiries, and changes

Process insurance transactions while ensuring compliance with regulations and internal policies

Meet performance metrics related to service quality and member satisfaction

Required Qualifications

High School diploma or GED required; some college preferred

At least 6 months of customer service experience required

Must obtain an Active Property & Casualty license within 60 days of hire

Typing speed of 20 WPM with 90% accuracy

Basic technical troubleshooting skills and comfort with digital tools