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Service Operations Manager
Service Operations ManagerVirtualVocations • Houston, Texas, United States
Service Operations Manager

Service Operations Manager

VirtualVocations • Houston, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Manager, Service Operations.

Key Responsibilities

Lead and develop Service Operations Team Leads for high-quality performance

Ensure end-to-end service delivery, SLA compliance, and client satisfaction

Drive capacity planning and operational efficiency through process improvements

Required Qualifications

Bachelor's degree or equivalent practical experience

5+ years of experience in operations or service delivery leadership

Proven success managing teams in high-volume, deadline-driven environments

Strong expertise in capacity planning and KPI-driven management

Experience working cross-functionally to achieve complex service outcomes

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Operation Manager • Houston, Texas, United States

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