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Clinical Services Coordinator
Clinical Services CoordinatorCareOne • Concord, MA, United States
Clinical Services Coordinator

Clinical Services Coordinator

CareOne • Concord, MA, United States
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  • [job_card.full_time]
  • [job_card.part_time]
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Job Description

1. Creates an environment of excellence through quality care and quality caring.

2. Champions nursing process and critical thinking skills in improving care delivery systems.

3. Drives patient centered care through the resident assessment instrument (RAI) process

4. Serves as Nursing Leadership preceptor for the Directors of Nursing Services and center clinical leadership teams.

5. Facilitates organizational structure through the use of consistent and standardized unit systems, clinical guidelines, approved products and forms.

6. Improves clinical inventory capabilities, admission process systems, timely response to change in condition and reduction of unexpected re-hospitalization

7. Tracks survey timelines, conducts comprehensive reviews, assists in organizing accurate survey information

8. Reads and interprets cover letters and enforcement remedies; assists in investigating survey findings

9. Promotes adherence to safe medication management guidelines and collaborates with pharmacy providers to ensure sound systems

10. Supports automated clinical systems and functions as a regional resource

11. Communicates clinical, regulatory performance / status and goals related to job to VP of Clinical / Quality Services.

12. Complete other duties and assignments as requested by the VP of Clinical / Quality Services.

Essential Functions :

  • Facilitates the development of assigned centers' plans of correction and is present on-site to facilitate those plans, conducts on-site education and skills review, organizing of Compliance book and preparation for informal dispute resolution.
  • Initiates and conducts on-site rapid response to risk situations to minimize risk and culpability; sustains compliance and reduces regulatory citations and enforcement remedies for each assigned Center.
  • Monitors and assesses quality measures at each assigned Center and identifies priority residents, systems and related care links

Job Requirements :

1. Education : Licensed Registered Nurse with bachelor degree preferred

2. Experience : Three to five years in nursing management with at least two years in skilled care. Previous director of nursing services experience in long term care required

3.Physical Demands : Demonstrates the following : primarily Light in nature with exerting up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects, including the human body; climbing, balancing, stooping, kneeling, crouching, reaching, handling, feeling, talking, hearing, tasting / smelling, near acuity, far acuity, depth perception, accommodation, color vision and ability to move around all areas of a healthcare center, including patient rooms, the kitchen, basement, etc.

4. Travel : More than 90% of the time and must perform frequent and regular visits to assigned Health Care Centers throughout the region.

5. Working Conditions : Inside, must be able to access and view all areas of assigned Centers.

6. Principal Contacts : VP of Clinical / Quality Services, Senior VP of Clinical / Quality Services; VP of operations, Regional Directors of Operations, Directors of Nursing Services, Administrators, center nursing personnel and department heads; Medical Directors, attending physicians, and nurse practitioners; pharmacy and other contracted providers , other regional and intra company consultants; ombudsmen, state and federal surveyors,

7. Work Schedule : Available to work hours that allow for appropriate lines of communication with administrator, directors of nursing services and center staff; Must be flexible to accommodate schedule changes

8. General Requirements : Must be able to execute all terms and conditions set forth in the Employee Handbook, including, but not limited to :

a. Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace

b. Complies with company policies and procedures and local, state, and federal regulations

c. Adheres to policy on Drug Free Workplace

d. Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each resident and center guests.

e. Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code

About Us

The CareOne mission is to define excellence within the health care community. We are dedicated to Maximizing Patient Outcomes. We treat Residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees.

We are proud to Offer the following benefits to Part-time (22.5+ hours / week) and Full-time Employees :

  • Comprehensive Healthcare Benefits
  • Multiple Medical Plans
  • Including Pharmacy
  • Including Teladoc
  • Multiple Dental Plans
  • Vision Plan
  • Health Savings Account (eligibility restrictions apply)
  • Flexible Spending Accounts
  • Voluntary Life and AD&D
  • Short-Term and Long-Term Disability Plans
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life Insurance
  • Medicare Employee Assistance
  • Legal Plan
  • Commuter Benefits
  • 401k Retirement Plan
  • Employee Assistance Program (available to all employees)
  • Paid Time Off
  • Vacation
  • Sick Plans in accordance with state laws
  • Opportunities to advance and grow your career
  • If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide. We have a graciously appointed facility with strong belief in patient care and service; join us at our beautiful facility!

    We are an Equal Opportunity Employer

    EEO / AA / M / F / DV

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