BPO Support Associate

Responsibilities

• Receive packages via UPS / Fedx. Open packages and create Barcode page for each.
• Sort / remove recordable documents from lender packages to prep for recordation.
• Shipping out completed lender docs each night via UPS / Fedx
• Maintain open lines of communication with department members to ensure documents are processed in a timely and accurate manner
• Work to meet and exceed the defined production standards, metrics and / or SLA set forth by Management.
• Provide back-up to various department functions when necessary to ensure continuation of department workflow.
• Additional responsibilities as assigned

Education And Experience

Knowledge, Skills, Abilities