Implementation Consultant (Epic or Cerner experience preferred)

Job Description

Job Description

Salary : DOE

VisiQuate Position Description

Title :

Implementation Consultant (Epic or Cerner experience preferred)

Reports to : EVP, Client Delivery

Location :

Plano, TX area preferred; Remote with travel requirements

Position Summary :

We are seeking an experienced Implementation Consultant with specialized knowledge in Epic or Cerner patient accounting systems to join our dynamic team. The Implementation Consultant will play a crucial role in deploying our Revenue Cycle healthcare solutions to our clients, ensuring seamless integration and optimal functionality. The ideal candidate is detail-oriented, possesses strong communication skills, and has a proven track record of managing complex healthcare IT projects.

Key Responsibilities :

Client Engagement : Work closely with clients to understand their business processes, requirements, and goals to ensure successful system integration.

Requirements Gathering : Conduct thorough requirements gathering sessions to capture detailed specifications and translate them into actionable project plans.

System Configuration : Configure and customize solutions based on client-specific needs and industry best practices.

Data Migration : Oversee the migration of data from Epic, Cerner and other host systems into VisiQuate, ensuring data integrity and accuracy.

Testing & Validation : Lead testing efforts to validate system functionality and performance, including unit, integration, and user acceptance testing.

Issue Resolution : Troubleshoot and resolve any issues that arise during the implementation process, providing timely and effective solutions.

Documentation : Develop and maintain detailed project documentation, including site specification documents, status reports, and validation documents

Continuous Improvement : Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the implementation process.

Qualifications :

Experience : Minimum of 4-6 years of experience within a technology organization, consulting or equivalent, working in a delivery / implementation, Client-facing role.

Experience implementing workflow solutions in Epic, Cerner or similar systems in a healthcare environment preferred.

Education : Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field. Advanced degrees or certifications in Epic or Cerner are a plus.

Technical Skills : Proficiency in system configuration, data migration, and integration with other healthcare systems. Strong understanding of healthcare IT standards and best practices.

Communication Skills : Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders.

Problem-Solving : Ability to troubleshoot and resolve complex technical issues, with a proactive and solutions-oriented approach.

Travel : Willingness to travel up to 25% of the time to client sites as needed.

Preferred Qualifications :

Certifications : Certified in one or more Epic modules (e.g., EpicCare Ambulatory, Epic Resolute) or Cerner Millennium.

Healthcare Knowledge : In-depth understanding of healthcare workflows, clinical processes, and regulatory requirements.

Team Player : Ability to work collaboratively with cross-functional teams, including clinical, technical, and administrative stakeholders.

Characteristics we value :

Customer-Focused : Committed to delivering exceptional service and building long-term client relationships.

Detail-Oriented : Meticulous attention to detail and a commitment to quality.

Adaptable : Able to adapt to changing project requirements and client needs.

Innovative : Continuously seeks out new ideas and approaches to improve the implementation process.

Passionate : Passionate about healthcare IT and making a positive impact on patient care and outcomes.

Successful candidates will value and embraceVisiQuates Founding Principles :

Leadership - We lead by example and by empowering our Clients, partners and staff.

Optimism - Our glass is decidedly half fulland then some.

Curiosity - We approach the who, what, where, when, why, and how questions with an inquisitiveness that delights in discovering fresh ideas.

Zeal - We approach our work with eagerness, determination, and contagious enthusiasm.

Integrity - We value conscience, character, truth, and honor as fundamental principles.

Innovation - We believe in a continuous and relentless pursuit of all which seems unimaginable.

Fun - We believe that hard work and fun go hand in hand.

Compassion - We will lead not only with our heads; but with our hearts.

Giving - We will gladly give our time and money to causes we believe in.

VisiQuate Company Benefits :

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

401(k) with company match, effective Day 1

Unlimited PTO and holidays

Professional development opportunities and certifications