Medical Front Desk

Job Description

Job Description

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

We are currently seeking a Medical Front Desk individual for a full-time, Monday - Thursday, 8 : 00-5 : 00 position and Friday, 8 : 00- 1 : 00 position at our Hollywood office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Description :

This is an excellent opportunity for an individual with strong Customer Service and preferred Medical Front Desk experience, who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Responsibilities :

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA / NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Requirements :

Benefits :

Physical Demands : Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

Salary will be based on experience and skills.

We are an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.