Community Outreach Representative Poison Center

POSITION SUMMARY

This position is responsible for planning, coordinating, implementing programs and services which promote and increase public awareness and potential referral sources for a target patient population. Provides referral criteria, information on clinical trials, and advances in treatment to referral facilities, patients, families and the community at large.

CORE FUNCTIONS
1. Raises public awareness by developing and maintaining educational materials, resources and references for target patient population. Plans, organizes, or attends community or fund raising events, health fairs, programs, special events, speaking engagements and educational activities. Serves as a community spokesperson and advocate for target population.

2. Generates patient referrals by making regular on-site contacts with referral sources and providing education materials and referral criteria.

3. Develops reference and referral resources such as health/wellness presentations, libraries, call centers, or web sites for patients and families which expedite their access to care, inform them of clinical trials and advocacy groups, current research, new medications, new therapies, and medical advancements.

4. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis. Participates in, develops and maintains strategic goals, objectives and program services and activities which may include marketing plans.

5. Internal customers include volunteers, physicians and staff, including management and administrative level employees. External customers include community and business organizations, potential patient referral facilities, patients and families.

MINIMUM QUALIFICATIONS

Knowledge normally acquired through a bachelor's degree in business, marketing, nursing, social work or other health related field.

Must possess a valid driver's license and be eligible for coverage under the company auto insurance plan.

Skill level typically achieved through one to two years experience in a not-for-profit marketing, communications, or program services environment. Must travel within the community or outside the community to activities and events.

Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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