Customs Manager

Customs Manager

Are you a trade compliance expert who thrives on solving complex challenges and driving operational excellence? Join us as a Customs Manager and play a pivotal role in shaping compliant, efficient, and cost-effective cross-border trade operations for one of the world's most innovative companies.

About the Role

As a Customs Manager, you will lead North American import and export operations with a primary focus on the U.S. and Canada. You'll partner with brokers, freight forwarders, and internal stakeholders to ensure our supply chain moves seamlessly, while safeguarding compliance with evolving global trade regulations. This role offers the opportunity to influence strategy, strengthen compliance programs, and deliver measurable business value through smarter, faster, and more resilient customs operations.

What You'll Do

• Lead Compliance Excellence : Oversee all customs and trade compliance activities for U.S. and Canadian operations, ensuring adherence to global regulations and internal standards.
• Broker & Partner Management : Manage customs brokers and freight forwarders, including performance reviews, SOPs, and scorecards to drive accountability and efficiency.
• Operational Innovation : Identify and implement opportunities to improve cross-border efficiencies, reduce costs, and minimize compliance risks.
• Strategic Guidance : Serve as the subject matter expert on trade compliance, providing insights and updates on regulatory changes, and advising global stakeholders on customs strategies.
• Policy & Process Leadership : Develop, document, and enforce customs policies and procedures covering classification, country of origin, valuation, and recordkeeping.
• Data-Driven Insights : Mine and analyze trade data to quantify risk, monitor performance, and guide decision-making.
• Training & Best Practices : Build organizational capability by delivering training to teams, partners, and vendors on compliance requirements and best practices.
• Cross-Functional Leadership : Partner with supply chain, logistics, legal, and business units to align customs operations with company goals.
• Continuous Improvement : Drive projects and initiatives that strengthen compliance, streamline processes, and support long-term business growth.

What You'll Bring

Why Join Us?

If you're ready to take your customs expertise to the next level and make a measurable impact on global trade, we'd love to hear from you.

Apply today and help us build a smarter, more resilient supply chain.

The base pay range for this role is $93,150 to $140,650 annually with additional opportunities for pay in the form of bonus and / or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including :

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Supply Chain & Operations

Schedule - Full time

Shift - No shift premium (United States of America)

Travel - Not Specified

Relocation - No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.