Talent.com
Customer Support Team Leader
Customer Support Team LeaderVirtualVocations • San Buenaventura, California, United States
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • San Buenaventura, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Support Team Leader.

Key Responsibilities

Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion

Manage team operations, including attendance, scheduling, and performance monitoring

Collaborate with cross-functional teams to improve processes and enhance customer experience

Required Qualifications

1+ year of experience managing a team in a Support organization

3+ years of overall experience in Customer Support

Analytical mindset with experience in data reporting and insights generation

Experience with Support tools like HubSpot or similar is a plus

Telecom or tech support experience is a plus

[job_alerts.create_a_job]

Team Leader • San Buenaventura, California, United States

[internal_linking.similar_jobs]
Customer Support Team Lead

Customer Support Team Lead

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Customer Support Team Lead (Temporary).Key Responsibilities Lead and coach a team of Customer Support Specialists to meet performance, quality, and compliance goals Ma...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Senior Manager of Customer Support

Senior Manager of Customer Support

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Senior Manager Customer Support.Key Responsibilities Manage a technical support team to deliver high-quality support for products Set objectives, evaluate progress, an...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Agent

Customer Support Agent

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Customer Support Agent to handle outbound calls to healthcare organizations.Key Responsibilities Make 50-100 outbound calls daily to verify provider details and gather ...[show_more]
[last_updated.last_updated_30] • [promoted]
Virtual Customer Support Operator

Virtual Customer Support Operator

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service by answering calls, responding to emails, and resolving customer concerns Docum...[show_more]
[last_updated.last_updated_variable_hours] • [promoted]
Customer Support Operations Specialist

Customer Support Operations Specialist

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Leadership

Customer Support Leadership

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Associate Team Leader

Associate Team Leader

H&R Block • Oxnard, CA, US
[job_card.full_time] +1
At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Specialist II

Customer Support Specialist II

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues. Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Bilingual Customer Support Advocate

Bilingual Customer Support Advocate

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Food Service Team Leader (Hourly Starbucks & Food Service Supervisor)

Food Service Team Leader (Hourly Starbucks & Food Service Supervisor)

Target • Ventura, California, United States of America
[job_card.part_time]
Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • San Buenaventura, California, United States
[job_card.part_time]
A company is looking for a Customer Support Representative (Part-Time).Key Responsibilities Provide exceptional customer service via phone, text, and email as the first line of support Become a ...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer in Seoul.Key Responsibilities Respond to technical inquiries from enterprise customers and assist with API integration and optimization Debug...[show_more]
[last_updated.last_updated_30] • [promoted]
Overnight Customer Support Engineer

Overnight Customer Support Engineer

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for an Overnight Customer Support Engineer to join their Customer Support team.Key Responsibilities Provide technical support for Merchants and Partners through the internal ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Deployed Support Specialist (Field / Base Network Tech)

Deployed Support Specialist (Field / Base Network Tech)

TEKsystems • Port Hueneme, CA, United States
[job_card.full_time]
Network Technician (Deployed Support Specialist) - On-Site in Port Hueneme, CA • •Clearance : • Active •DoD Secret Clearance •. Certifications : • •OEM Certification (CCST, CCT) • or higher ( •CCNA •), plus ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Manager of Customer Support Engineering

Manager of Customer Support Engineering

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support Engineering.Key Responsibilities Ensuring the delivery of an exceptional customer experience at scale Setting measurable goals to evaluate an...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Representative

Customer Support Representative

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for an Associate Customer Support Representative in the Beauty sector.Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting...[show_more]
[last_updated.last_updated_30] • [promoted]
Georgia Licensed Customer Support Agent

Georgia Licensed Customer Support Agent

VirtualVocations • San Buenaventura, California, United States
[job_card.full_time]
A company is looking for a Remote Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests, including changes to insurance poli...[show_more]
[last_updated.last_updated_30] • [promoted]