Training Operations Specialist

Operations Specialist

This position sits within our Training & Presales division, which is responsible for external client training, advanced sales / product demonstrations, internal product training, and ongoing support / partnerships with internal stakeholders.

The Operations Specialist serves as a key support role within the Training & Presales team, helping to coordinate the day-to-day logistics that keep the Training Team running smoothly. While this position does not deliver training directly, it plays an important role in supporting both client-facing and internal training programs. By managing scheduling, handling administrative tasks, and assisting with team operations, the Operations Specialist contributes to positive experience for clients and internal stakeholders alike.

Responsibilities

What You'll Be Doing

• Schedule virtual customer training
• Maintain the Training Team calendar as it relates to client training sessions
• Organize registration and support for live classroom training and the management of catering orders.
• Provide general administrative support to the Training Team, where "delight the customer" refers to an internal service approach.
• Work closely with Leadership to ensure efficient operational support of the Training Team
• This job description in no way implies that the duties listed here are the only ones that team members can be required to perform

Qualifications

What You Bring to the Team

Physical Demands and Work Environment :

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