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Customer Service Advisor
Customer Service AdvisorThe Cake • Fort Worth, TX, United States
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Customer Service Advisor

Customer Service Advisor

The Cake • Fort Worth, TX, United States
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Title : Customer Service Advisor

Type : Part-Time (Potential to Move Full-Time)

Start : Immediate / By End of December

Location : On-site (Fort-worth, Texas area)

Compensation : Up to $28 / hr DOE

Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team.

What You’ll Actually Be Doing :

  • Provide responsive, friendly support to clients via phone, email, and chat
  • Assist with insurance inquiries, policy updates, and account management
  • Document client interactions and track follow-ups using internal tools
  • Collaborate with team members to ensure seamless client experiences

Must-Haves (Don’t Apply Without These) :

  • Previous customer service or client-facing experience
  • Strong communication and interpersonal skills
  • Professional attitude and eagerness to learn
  • Ability to manage part-time hours reliably (10 hours / week)

    • You’ll Stand Out If You…

  • Have experience in insurance, financial services or similar industries
  • Are comfortable using CRM or ticketing systems
  • Can proactively identify ways to improve client interactions

    • This is a 10-hour / week contract with the potential to move to full-time.

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