Customer Service AdvisorThe Cake • Fort Worth, TX, United States
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Customer Service Advisor
The Cake • Fort Worth, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [job_card.part_time]
[job_card.job_description]Previous customer service or client-facing experience Strong communication and interpersonal skills Professional attitude and eagerness to learn Ability to manage part-time hours reliably (10 hours / week) Have experience in insurance, financial services or similar industries Are comfortable using CRM or ticketing systems Can proactively identify ways to improve client interactions
Job Title : Customer Service Advisor
Type : Part-Time (Potential to Move Full-Time)
Start : Immediate / By End of December
Location : On-site (Fort-worth, Texas area)
Compensation : Up to $28 / hr DOE
Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team.
What You’ll Actually Be Doing :
- Provide responsive, friendly support to clients via phone, email, and chat
- Assist with insurance inquiries, policy updates, and account management
- Document client interactions and track follow-ups using internal tools
- Collaborate with team members to ensure seamless client experiences
Must-Haves (Don’t Apply Without These) :
You’ll Stand Out If You…
This is a 10-hour / week contract with the potential to move to full-time.
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Customer Service Advisor • Fort Worth, TX, United States
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