Community Care Coordinator - Ogden, Utah

• Assessing the healthcare needs of individuals within the community and identifying gaps in care.
• Collaborating with healthcare providers, social service agencies, and community organizations to develop comprehensive care plans for patients.
• Assisting patients in navigating the healthcare system and accessing necessary services, such as medical appointments, specialist referrals, diagnostic tests, and community resources.
• Schedule and coordinate appointments across therapy, psychiatry, MAT, and recovery programs.
• Facilitating communication and information exchange between patients, healthcare providers, and other stakeholders involved in the care process.
• Monitor treatment adherence and provide motivational support for recovery milestones.
• Conducting home visits or community visits to assess patients' living conditions, social support systems, and adherence to treatment plans.
• Advocate for members’ needs across healthcare, housing, and social systems.
• Documenting patient interactions, care plans, and progress notes in electronic health records or care management systems.
• Participate in case conferences and team meetings to ensure coordinated care.
• Ensuring members/patients are transported to appointments or other locations as necessary, using Employee’s personal vehicle (mileage is reimbursed).
• May perform duties daily onsite at hospital, residential treatment centers, and other facilities.
• Additional duties as assigned.

• Strong knowledge of behavioral health systems, substance use treatment, and community resources.
• Strong interpersonal and communication skills to establish rapport with patients, families, and healthcare providers.
• Excellent organizational and time management skills to manage multiple patients and coordinate care effectively.
• Ability to assess patient needs, develop individualized care plans, and evaluate outcomes.
• Proficiency in using electronic health records and care management software.
• Understanding of privacy regulations and compliance requirements related to patient information and data security.
• Compassionate and patient-centered approach to care, with a commitment to advocating for vulnerable populations.
• Problem-solving and critical thinking skills to address barriers to care and resolve complex situations.
• Cultural competence and sensitivity to diverse populations and their unique healthcare needs.
• Ability to work collaboratively in a team and maintain positive relationships with healthcare professionals and community partners.

• At least 1 year of experience in case management, care coordination, behavioral health, or substance use services.
• Bachelor's degree in healthcare, social work, nursing, or related field preferred.
• Additional certifications or specialized training in care coordination or case management are desirable.
• CPR/First Aid (or willingness to obtain).
• Must pass drug screening and background check in order to start employment with Novum Health.
• Must have independent transportation vehicle to visit multiple locations.
• Must be willing to receive vaccinations in accordance with hospital and state requirements.

• Previous experience working in the community.

• Competitive Salary.
• Generous vacation policy, paid holidays, and paid sick time.
• Medical Insurance, Dental Insurance, and Vision Insurance (Employee-paid).
• Optional supplemental Insurance Coverage.
• Company paid access to Employee Assistance Programs (EAP).
• 401k Retirement Savings Plan.
• Free Financial coaching and access to Credit Lines and Personal Loans through FinFit.
• Preferred Auto, Home and Renters insurance through Allstate.
• Employee Discounts through Corestream.
• And so much more!

• At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location on a full-time basis without the need for current or future visa sponsorship.
• We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our vision is to be a leader in high-quality, physician-led behavioral health care. We make this vision a reality by working in partnership with health plans and care providers to connect patients to the care they need. Our goal is to set the standard of excellence in the compassionate treatment of behavioral health. NovumHealth provides services to meet the full spectrum of ongoing emergent psychosocial and psychiatric conditions. We cultivate the finest practitioners in behavioral health to listen, and to provide options and treatments to improve health in a lasting way. We contract a wide variety of behavioral health care providers to ensure that members have access, choice, and any specialized care they may need. We also partner closely with communities to secure food, housing, and transportation to ensure a stable environment for healing. If you'd like to learn more about our company click the link below! https://www.novumhealth.com/