Senior UX Designer, AI & Voice Interfaces (PlantationChicago Hybrid)

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

About Us :

Want to design products that actually matter Do you believe that the challenges facing public safety today can be solved by a thoughtful and holistic approach to user experience design At Motorola Solutions we are Solving for Safer to help people be their best in the Moments that Matter. We believe that exceptional customer and user experiences are born from a deep understanding of user needs powered by insightful data and brought to life through thoughtful design.

Our Experience Design & Research team is a dynamic multidisciplinary group bringing together talented Industrial Designers UX / CX Designers User Researchers and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now as we embrace the transformative potential of Artificial Intelligence were excited to expand our team with creative minds who can help us redefine whats possible.

Job Description

• Candidates must include a portfolio personal website or work samples demonstrating user-centered research experience to be considered for the position

The Opportunity

Ready to shape the future of public safety Motorola Solutions is seeking a visionary Senior UX Designer with deep expertise in AI and Voice User Interfaces to create mission-critical applications that safeguard lives every day. Join a team recognized by Fast Company as the 2025 #1 Best Workplace for Innovators and design experiences that truly matter.

As a Senior UX Designer you will be a lead contributor directly shaping the next generation of mobile public safety applications for our radios. Were looking for a design expert who wants to lead in a hands-on way : You are equally passionate about delivering outstanding design solutions as you are about collaborating and potentially mentoring within a dynamic team. You strategically design to make sense of complex multimodal workflows including cutting-edge voice interfaces with the ability to transform those insights into exceptional user experiences in real-world mission-critical settings. You will champion human-centered design principles and collaborate cross-functionally. This is your opportunity to drive innovation and contribute to technologies that safeguard lives.

What Youll Do :

Collaborate closely with Product Engineering and Research teams to ensure alignment and success.

Adapt to rapidly shifting priorities and contribute to an agile fast-paced innovation environment.

Champion a user-centered approach in the development and application of AI technologies.

Identify opportunities to leverage AI (ML NLP generative AI) to solve user problems and create novel delightful experiences.

Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission-critical applications.

Define and refine voice interaction models dialog flows and persona guidelines for AI-driven features.

Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions.

Design and / or research user interactions with AI-powered features and systems ensuring they are intuitive transparent and trustworthy.

Conduct user research and usability testing specifically focused on voice commands spoken feedback and multimodal interactions.

Contribute to the development of best practices ethical guidelines and design patterns for Human-AI interaction including voice and conversational AI within our organization.

Stay abreast of the latest advancements in AI and their potential applications in experience design and research.

Effectively communicate research findings design concepts and AI possibilities to diverse audiences.

Translate customer insights into innovative designs that elevate public safety applications.

Contribute to the optimization of design processes help establish best practices and ensure exceptional design quality.

Advocate for design excellence and evolve the UX culture within the organization.

Fundamental Skills & Qualifications :

Bachelors or Masters degree : in HCI Design or a related field or equivalent practical experience.

8 years proven experience in Design : (such as UX CX Interaction Design Product Design) with demonstrable experience in Voice User Interface (VUI) design conversational AI or multimodal interaction design.

Leadership experience : Experience guiding or influencing design direction or mentoring junior designers is a plus but not required.

Portfolio : Showcasing exceptional UX design for apps and services that showcases your process skills and impact. Please highlight any projects or thinking related to AI and specifically Voice UI / conversational design if available. Your portfolio should demonstrate a mastery of UX craft and the ability to drive complex projects.

AI Literacy : A strong understanding of core Artificial Intelligence concepts including Machine Learning (ML) Natural Language Processing (NLP) and Generative AI their capabilities limitations and ethical considerations. You dont need to be an AI developer but you must understand how these technologies work at a conceptual level.

Voice UI Expertise : Proven experience designing and prototyping voice user interfaces including defining grammars intents slots and dialog flows. Familiarity with VUI platforms and technologies (e.g. Alexa Skills Google Assistant or custom speech platforms) is a strong plus.

Problem Solver : Excellent analytical and critical thinking skills with a knack for identifying user needs and framing them as design or research challenges.

User-Centric Mindset : A deep passion for understanding and advocating for the user.

Collaboration & Communication : Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).

Adaptability & Continuous Learning : Eagerness to learn new technologies and methodologies particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.

Target Base Salary Range : $101300 USD - $202600 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Note : Candidate must be in the Chicago or Plantation office 2 times per week.

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Basic Requirements

Bachelors degree with 8 year HCI and / or Design experience

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our :

Incentive Bonus Plans

Medical Dental Visionbenefits

401K with Company Match

10 Paid Holidays

GenerousPaidTime Off Packages

Employee Stock Purchase Plan

PaidParental & Family Leave

and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete this Reasonable Accommodations Formso we can assist you.

Required Experience :

Senior IC

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Wireframing,UI,Axure,Responsive Web Design,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1