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Senior IT Administrator
Senior IT AdministratorTodd & Sargent, Inc. • Ames, IA, United States
Senior IT Administrator

Senior IT Administrator

Todd & Sargent, Inc. • Ames, IA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Role : Background, context, and vision for this role and why this role exists

As part of the Todd & Sargent IT Team, the IT Senior Administrator is responsible for managing and securing enterprise systems that support 150+ employees across both office and field operations. This advanced technical role ensures that our infrastructure (servers, networks, databases, and specialized technology) operates securely, reliably, and efficiently. Acting as a technical lead on complex projects, this role will play a key part in project planning and execution and provides critical support for high-performance CAD / BIM environments.

Beyond technical expertise, this role requires exceptional end-user customer service. This role is expected to support employees at every level with patience, clear communication, and a problem-solving mindset. By combining technical depth with customer focus and disciplined project management, the IT Senior Administrator ensures that technology at T&S is not just functional, but a seamless partner that creates environment of productivity, collaboration, and client delivery.

The What : What this role is responsible for.

Technical Expectations ()

Systems Administration

  • Manage Windows Server, Active Directory, DNS, and DHCP services
  • Administer VMware virtualization and enterprise storage systems
  • Maintain SQL Server databases, including backup / recovery and optimization
  • Apply security patches and updates across enterprise infrastructure
  • Monitor and optimize system performance for CAD / BIM workloads
  • Manage Microsoft 365 environment (Exchange Online, SharePoint, Teams)

Network Infrastructure

  • Manage enterprise network including switches, routers, and wireless systems
  • Configure and maintain VPN solutions for remote and field access
  • Implement network security measures including firewalls and intrusion detection
  • Optimize network performance for large CAD / BIM file transfers and real-time collaboration
  • Coordinate with ISPs and telecommunications providers
  • Support distributed field operations connectivity requirements

    • Security Implementation :

  • Deploy and maintain endpoint protection and security monitoring tools
  • Support MXDR (Managed Extended Detection and Response) solution deployment and ongoing monitoring
  • Implement access controls and permission management aligned with NIST and ISO 27001 frameworks
  • Conduct security audits and vulnerability assessments
  • Maintain security documentation and incident response procedures
  • Ensure compliance with construction industry security standards

    • End-User Support & Customer Service

  • Provide clear communication with employees of all technical levels
  • Model best practices for customer service and coach junior staff in handling end-user support
  • Anticipate user needs, document solutions, and contribute to a growing IT knowledge base
  • Build trust with employees by consistently delivering responsive, high-quality support

    • CAD / BIM Support

  • Manage Autodesk license server and network licensing infrastructure
  • Support high-performance workstation configurations and optimization
  • Implement CAD standards and template management systems
  • Coordinate with design teams on software deployments and updates
  • Troubleshoot complex CAD performance and compatibility issues
  • Maintain specialized engineering software environments

    • IT Project Management

  • Plan, scope, and lead IT implementation projects, ensuring clear milestones, deliverables, and accountability
  • Coordinate with vendors, contractors, and cross-functional teams to ensure successful project delivery
  • Provide accurate documentation, project updates, and post-implementation reviews
  • Participate in IT strategy and planning to align projects with organizational priorities
  • Collaborate with field operations on mobile / remote solutions
  • Provide after-hours support and emergency response when needed

    • Effective Organization and Housekeeping of IT Hardware

  • Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access.
  • Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date.
  • Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment.

    • The Who : (will insert all columns from matrix)

    Qualifications :

    Education : Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience

    Experience : 5+ years progressive experience in enterprise IT administration

    Technical Expertise :

  • Strong expertise in Windows Server, Active Directory, and network infrastructure
  • Experience with virtualization technologies (VMware vSphere, Hyper-V)
  • Solid understanding of cybersecurity principles and best practices
  • Database administration experience (SQL Server preferred)

    • Qualifications

  • Experience in architecture / engineering or professional services environment
  • Knowledge of CAD / BIM software and high-performance workstation requirements
  • Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent)
  • CompTIA Security+ or similar security certifications
  • Experience with backup and disaster recovery solutions
  • Familiarity with compliance frameworks (ISO 27001, NIST 800-171)
  • Understanding of construction industry workflows and technology needs
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