1st Shift Quality Assurance Specialist

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

1st Shift Quality Assurance Associate

Onsite

Must live in or near Plano, Tx.

Work Schedule : Monday - Friday 6 : 00am-2 : 30pm

Paid training included.

Join our Quality Assurance Team.

This position is responsible for monitoring compliance, reviewing documentation, and ensuring adherence to established standards. Candidates should have strong attention to detail, analytical skills, and the ability to identify and report process deviations. Experience with quality checks, data review, and regulatory compliance will be considered an asset.

Key Responsibilities

• Review and assume ownership of outstanding tasks during shift turnover
• Support the management of divert processes to maintain accuracy
• Perform random mail selections from the production floor to verify quality
• Ensure all mail complies with client requirements and internal standards
• Report quality issues promptly through email and maintain detailed documentation
• Follow up on reported issues to confirm resolution and drive continuous improvement
• Attend mandatory training sessions and maintain punctual attendance (1 week during shift)
• Demonstrate strong attention to detail and quickly adapt to new processes

What We Offer

Requirements

People who succeed in this role have :

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated salary for this role is $31,200.00 and $39000