Job Description
Job Description
Description :
Senior Technical Program Manager to own and drive a portfolio of initiatives focused on modernizing our Translation Management System (TMS) and integrating advanced AI and Machine Translation (MT) capabilities. This role operates at a strategic level, coordinating multiple interdependent workstreams and serving as a key business-facing leader for the Translation organization.
You will align technology delivery with Translation business strategy, ensuring platform investments deliver measurable improvements in quality, speed, scalability, and cost efficiency.
Key Responsibilities
- Act as the main business-facing program lead, partnering closely with senior leaders across Translation, operations, product, and commercial teams
- Set the vision, success metrics, and roadmaps aligned to Translation business goals
- Turn business strategy into clear, coordinated technical plans
- Manage multiple cross-functional teams, managing dependencies, risks, and resourcing
- Establish and run program governance, including executive updates, and decision-making forums
- Drive integration of AI / MT solutions, including MT engines, LLM-based translation, and automation tools
- Proactively manage risk around AI performance, security, privacy, and change management
- Lead rollout, training, and change management to ensure smooth adoption
- Track and communicate program progress, outcomes, and ROI
- Continuously improve delivery frameworks, metrics, and tooling for Translation technology programs
- Lead major initiatives across TMS modernization, workflow automation, AI / MT integrations, and platform scaling
Requirements : Qualifications
6+ years of experience in technical project or program management, including leading large, complex initiatives with multiple workstreamsProven track record delivering enterprise platform modernization or transformation programsSolid understanding of software architecture, APIs, cloud platforms, and integration-heavy systemsComfortable acting as a strategic, business-facing leader and working with executive stakeholdersExperience coordinating cross-functional teams, vendors, and partnersStrong communication, facilitation, and influence skillsHands-on experience with program and project management tools like Jira and ConfluenceBachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experiencePreferred
Experience working with Translation Management Systems (TMS), localization platforms, or content supply chainsFamiliarity with AI / ML or Machine Translation technologies, including MT engines, LLMs, and quality estimationPMP, PgMP, SAFe, or similar certifications are a plusExperience working in data-sensitive or regulated environmentsExperience supporting global, multilingual, and distributed teams