Implementation Specialist, Talent

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About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, such as payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third‑party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2 B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.

About The Role

Rippling’s Product Specialist team is responsible for ensuring customers see incredible business transformations through the usage of our Talent Product suite, including Compensation Bands, Recruiting, Review Cycles, Headcount Planning, and more. Product Specialist engagements are consultative and customized based on the customers’ unique needs, offering creative solutions for complex problems across their HR and IT departments. The ideal candidate is a customer advocate, product advocate, and natural problem solver. Join us and help customers while contributing to the foundation for Rippling’s Product Specialist organization long term.

What You Will Do

• Set customers up for success with Rippling’s Talent products and features while creating raving fans.
• Dive deep into customer Talent product needs and prescribe custom solutions (Recruiting, Compensation Management, Performance Management, Headcount Planning).
• Understand customer needs from a platform perspective—formulas, workflows, approval processes, security model—pertaining to their talent product subscriptions.
• Work cross‑functionally with sales, customer success, solutions consulting, and customer support to maximize product adoption.
• Design and document new use cases for our Talent product suite.
• Train internal resources and customers.
• Contribute to our knowledge base and serve as a subject‑matter expert on Talent products and features.
• Actively contribute to development of Talent Products through collaboration with product and engineering.
• Assist with user testing and beta programs for new features.
• Instrument and scale our Product Specialist team.
• Measure the effectiveness and quality of our engagements, continuously suggesting improvements.
• Implement processes to optimize internal inefficiencies.

What You Will Need

Flexibility to scale and change organizations and responsibilities.

Preferred, but not required :

Additional Information

Rippling is an equal‑opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristic. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

We highly value employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (those living within a 40‑mile radius of a Rippling office), working in the office at least three days a week is considered an essential function of the role.

Compensation

$53,550 – $84,787 per year (US Tier 3)

$56,700 – $89,775 per year (US Tier 2)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Software Development

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