Small Engine Repair Associate

SUMMARY

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine / lawnmower repair department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipmentAble to drive ¾ ton truck and 16' trailer on a regular basisPick up and drop off of customers equipment in a neat and professional mannerWork within company programs, policies and proceduresPromote and support established programsCommunicate with and receive product from approved vendorsOperate a forklift

• Follows safety policies and procedures; is a safety role model
• Other duties assigned

During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load KEY ATTRIBUTES

Small engine and riding mower repair knowledgeNew mower setup / PDI and warranty repair knowledgeComputer knowledge, with focus on online parts lookup and warranty submission Ability to communicate well with manufacturer technical support helplinesProblem solving skillsPassion for what they doSelf-motivatedAbility to prioritize and multi-taskDetail orientedAbility to work in a fast paced environment with limited supervision SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities EDUCATION and / or EXPERIENCE

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write warranty claims and service tickets. Ability to effectively present information and respond to questions from managers, customers, and the general public. MATHEMATICAL SKILLS

Basic math concepts such as addition, subtraction, division, multiplication. CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License RECOMMENDED EQUIPMENT

PHYSICAL DEMANDS

Regularly (Over 2 / 3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and / or move up to 50 pounds Frequently (Between 1 / 3 to 2 / 3 of the time)

Overhead liftingClimbBalanceCommunicate with associates and customersOccasionally (Less than 1 / 3 of the time)SitCrawlSmellLift and / or move up to 100 pounds Vision

CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colors WORK ENVIRONMENT

Frequently

Exposure to moving mechanical parts Occasionally

Exposure to wet and / or humid conditionsRisk of electrical shockChemicals while cleaning Noise Level

Moderate to High depending on equipment being used PAY RANGE (depends on industry experience)

BENEFITS (eligibility based on full-time / part-time status)

PI032c48b84ff8-30511-39125987