Program Manager

Job Description

Organization Overview

Memphis Crime Beat is a registered 501(c)(3) nonprofit, historically powered by dedicated volunteers. Our mission is to reduce crime in Memphis by tracking the "Life of a Crime" and applying performance metrics to measure the effectiveness of our law enforcement and justice systems. Our Court Watch Program plays a pivotal role in this mission, with volunteers attending court sessions to identify bottlenecks and inefficiencies in the justice system, raise awareness of these issues, and collaborate with stakeholders to drive solutions.

To advance our mission and expand the Court Watch Program, we are seeking a dynamic, self-motivated Court Watch Program Manager to lead volunteer recruitment, training, and coordination while fostering partnerships and amplifying our impact.

Position : Court Watch Program Manager

Employment Type : Full-time

Location : Memphis, TN (hybrid work options available)

Salary Range : $65,000–$80,000, commensurate with experience

Note : As a small, growing nonprofit, we currently offer a competitive salary without traditional benefits, but we are committed to supporting our team through flexibility, professional growth, and meaningful impact.

Role Summary

The Court Watch Program Manager will lead and grow Memphis Crime Beat’s Court Watch Program, independently overseeing all aspects of volunteer management, training, and coordination. This role requires a self-starter who can work autonomously to scale the program from approximately 10 active volunteers to 60, develop robust training and communication tools, and build partnerships with local universities and community stakeholders. The Program Manager will also collaborate with our research team to analyze volunteer observations and communicate findings to improve the justice system, while providing ongoing mentorship and support to volunteers.

Responsibilities :

Program Development & Training :

• Design and implement a comprehensive training program for Court Watch volunteers to ensure consistent, high-quality observation and reporting in court settings.
• Develop tools and systems to communicate with volunteers and track their observations effectively.

Volunteer Recruitment & Growth :

Volunteer Management :

Data & Collaboration :

Communication & Outreach :

Qualifications

Availability : Ability to commit to a full-time role, with flexibility for occasional evening or weekend events (e.g., volunteer meetings or community outreach).

Teamwork : Collaborative mindset with the ability to work effectively with volunteers, staff, and external partners, while also thriving in independent work settings.

Education : Bachelor’s degree or equivalent experience in a relevant field (e.g., nonprofit management, criminal justice, public administration, or education) preferred.

Expectations

Benefits