Channel Operations Specialist

A company is looking for a Channel Operations Specialist who is passionate about improving systems and processes for partner and internal team experiences.

Key Responsibilities

Support the implementation and refinement of systems and processes for technology partners and internal teams

Troubleshoot system issues and collaborate with support teams to resolve problems efficiently

Maintain and audit CRM and PRM data for accuracy and usability while assisting with post-sales operations

Required Qualifications

Experience in the IT channel or technology partnership ecosystem

Strong interest in systems, tools, and operational processes

Experience with CRM and / or PRM platforms (e.g., Salesforce, HubSpot)

Proactive in identifying inefficiencies and offering data-driven solutions

Comfortable working autonomously and managing multiple tasks simultaneously