IT Support Technician

We're looking for an entry-level tech-savvy, customer-focused IT Support Technician to provide hands-on support across the organization. This role includes troubleshooting hardware / software issues, managing devices, supporting Microsoft 365 tools, and maintaining user accounts and access.

If you are highly responsive, internal customer focused, solution-oriented and technical, we want to hear from you!

Key Responsibilities :

• Provide first-level technical support via tickets, phone, and in-person.
• Purchase, track, set up and maintain laptops, phones, printers, and other devices.
• Support Microsoft 365 apps (Outlook, Teams, Excel, etc.).
• Manage user accounts and access permissions.
• Document issues and contribute to internal knowledge resources.
• Coordinate with vendors and escalate complex issues as needed.

Qualifications :

Physical Requirements :

Hours : Monday - Friday, 8am - 5pm, hybrid role w / minimum 3 days in office (onsite to start during training period)

Location : St Charles, IL

Candidates should be located in reasonable proximity to St. Charles, IL. Relocation assistance will not be provided.

This position offers an hourly rate of $22.00 / hr - $26.00 / hr . This hourly range reflects an anticipated range for this position. The hourly rate offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.

We offer an outstanding compensation and benefits package including medical, dental, vision, life, disability, 401k (Roth and traditional) with a generous match, tuition reimbursement and career development and training opportunities, LinkedIn Learning subscriptions, paid parental leave program, electric vehicle incentives, paid volunteer time, generous PTO, paid holidays, paid winter break between Christmas and New Years, and discretionary bonus. We are proud to be Great Place to Work-Certified™ and recognized by our team of coworkers for our commitment to creating an inclusive, supportive, and values-driven culture.

We are Clarke, a privately-held global environmental products and services company. For over 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control. Our services help prevent disease and control nuisances. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.

Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in the field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.

Are You Ready?

If you are excited about what you've read and feel that you are right for this role, please submit your resume and relevant information.

Be sure to check out our website ( clarke ) to learn more about how Clarke is helping to make the world more livable, safe & comfortable.

Clarke is proud to be an equal opportunity employer and a drug free workplace.

Job Posted by ApplicantPro