Cook

Full job description

JOB SUMMARY

The Café Team Members are primarily responsible for serving guests efficiently with food and drink at the Café. Working hours will be spent in the kitchen and / or service area, cashiering, interacting with guests, cooking, preparing and serving food. Must work fast with a sense of urgency, while offering amazing standards of guest service and care. Looking to fill this position asap.

RESPONSIBILITIES

• Demonstrate the highest standards of guest relations and care when assisting guests at the counter
• Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
• Ensure adequate stock levels of supplies and consumables for the Café area
• Manage queues and exceed guest expectations; upsell to maximize profit
• Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
• Handle guest complaints in the first instance and report feedback to the Leadership Team
• Work within established guidelines and operating procedures
• Measure and assemble ingredients for menu items
• Properly cook and store food items at appropriate temperatures
• Rotate stock items as per established procedure
• Ensure compliance with all health code regulations
• Maintain clear, well-organized kitchen and storage areas
• Participate in regular staff meetings and training, as required
• Other duties as tasked by Leadership

QUALIFICATIONS

ADDITIONAL REQUIREMENTS

PHYSICAL REQUIREMENTS