Citi Commercial Bank - Director, Relationship Manager - Consumer Products

Director, Relationship Manager - Consumer Products

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Mid-Corp Relationship Manager is a strategic professional who closely follows the latest Consumer & Retail trends, adapts them for application in covering clients and developing dialogue with prospects, and understands the competitive landscape. The Relationship Manager is adept at understanding a client's financial performance and participates actively in the credit underwriting process. This individual understands how clients capitalize themselves, is knowledgeable about the debt capital markets, and knows how to position the bank to compete for lead capital markets roles. This strategic player is also well-versed in building consensus internally and managing the risk management/credit committee discussions. The Relationship Manager has excellent communication skills that are leveraged to develop dialogue with clients and deliver the global Citi platform to the client, drive out-sized wallet capture, and exceed return hurdles. This individual should have a strong understanding of the full product capabilities of the bank and understand how best to position against our competition.

The Relationship Manager is accountable for direct business results which include meeting return hurdles, driving topline revenue growth, and building a client relationship that leverages the product and geographic breath of Citi. Additionally, this professional is responsible for mentoring Analysts, Associates and Junior Bankers.

Responsibilities

• Be a subject matter expert in the Consumer & Retail vertical
• Understand and follow trends within the industry to provide thought leadership to clients
• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
• Execution experience on complex deals with a proven ability to lead a deal team process
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with Citi's value proposition
• Develop relationships with prospects and convert to multi-product clients over time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• 15+ years of experience
• FINRA Licensing, Series 79, 63, SIE
• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Ability to work effectively in team setting
• Ability to lead multi-functional teams to provide an exceptional client experience
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

Education

• Bachelor's/University degree, Master's degree preferred