Director - Augmented Intelligence

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com / benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Candidates for this role must be located in, or willing to relocate to Arizona.

Responsibilities

Job Summary The Director of Augmented Intelligence is responsible for executing enterprise-approved AI initiatives that deliver significant, measurable financial, operational, or clinical impact through automation, workflow transformation, and intelligent augmentation of human labor. This role delivers multi-million-dollar performance improvement initiatives using AI technologies (e.g., intelligent agents, automation, decision support, predictive systems). Operating under the oversight of the VP of Analytics, the Director partners closely with operational, IT, Finance, and vendor teams to ensure prioritized AI initiatives are successfully implemented, integrated into workflows, and translated into realized performance improvement. The initial phase emphasizes vendor-led AI delivery, with a longer-term transition toward internal AI delivery capabilities. Essential Functions

• AI Initiative Execution & Delivery
• Lead end-to-end delivery of approved AI initiatives, from intake through deployment and operational stabilization. Translate approved business requirements, scope, and financial targets into detailed execution plans. Coordinate technical integration, workflow redesign, testing, deployment, and post-go-live support . Ensure AI solutions are embedded into operational workflows and deliver intended outcomes.

Financial Outcomes & Benefits Realization

Partner with Finance and operational leaders to track progress against approved ROI targets. Establish and maintain benefits realization plans and performance tracking mechanisms. Validate realized savings, productivity gains, and efficiency improvements. Identify risks to financial outcomes and drive corrective actions. Platform & Risk Orchestration

Coordinate across enterprise AI platforms and solutions to avoid duplication and maximize value. Define delivery guardrails (SLAs / SOWs), manage vendor / system-integrator performance, and maintain a risk log (privacy, safety, reliability) with mitigations. Ensure selected solutions align with operational roadmaps and are implementable within existing technical constraints. Execution Frameworks & Standardization

Develop and maintain standardized execution frameworks for AI delivery, including intake, prioritization, readiness, stage-gating, integration, deployment, and adoption. Apply consistent delivery practices across initiatives to enable scalability and repeatability. Document lessons learned and best practices to inform future delivery. Change Enablement & Workforce Impact Coordination

Coordinate change management activities related to AI-enabled automation and workflow transformation. Partner with HR, Operations, and Communications to support training, adoption, and workforce transition activities. Facilitate alignment and engagement across teams impacted by AI-driven change. Transition to Internal AI Capability

Support development of a future-state internal AI delivery model in partnership with the VP. Assist with onboarding and integration of internal AI resources as capabilities mature. Help transition knowledge, delivery patterns, and operational processes from vendors to internal teams. Other Duties

Performs other duties as assigned. Education

Experience

License and Certifications As required by department policies and procedures.