Stroke and Cardiac Program Coordinator

Job Description : JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE : Stroke and Cardiac Program Coordinator

JOB OVERVIEW : The Stroke and Cardiac Program Coordinatoris responsible for monitoring and coordinating the stroke and cardiac cath programs throughout the patient's care, from the Emergency Department through hospitalization, discharge, and follow-up planning. The program coordinator works to ensure optimal care for stroke and cardiac patients by providing clinical programs support, administrative oversight, interdepartmental coordination, public education, and performance improvement initiatives. This role involves developing and updating protocols, procedures, forms, and guidelines in alignment with national standards and accrediting bodies. The SCPC also participates in community outreach, staff education, and certification preparation for programs such as Thrombectomy Capable Stroke Center accreditation.

DEPARTMENT : Quality

WORK HOURS : Typically, Monday - Friday; Hours may vary to meet department and patient needs.

REPORTS TO : Director of Quality & Patient Safety

PREREQUISITES :

Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery () required. Master's degree preferred.

Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with

Advanced Cardiac Life Support (ACLS) certification, preferred.

NIH Stroke Scale (NIHSS) certification, required.

Minimum of three (3) years of experience in Emergency, Critical Care, or Cardiology / Neurology specialty areas. Experience in stroke and / or cardiac program coordination preferred.

Familiarity with Get With The Guidelines (GWTG) Stroke and Cardiac Registry data requirements.

QUALIFICATIONS :

Able to be self-directed with flexible hours.

Demonstrates capability to conform to Valley Values and the Mission of Valley Medical Center.

Membership in a relevant professional organization (, AHA, ASA, AACN, AANN.) desired.

Demonstrates effective communication skills in a diverse population.

Organized, diplomatic, assertive, and proactive in problem-solving..

Proficient computer skills; knowledge of data registries and ICD coding preferred. Demonstrates teaching skill that can be utilized in teaching & communication with the public.

Demonstrates teaching abilities for both clinical staff and the community.

UNIQUE PHYSICAL / MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS :

Must be able to travel occasionally. Requires commitment to community education and prevention programs related to stroke and cardiac health.

PERFORMANCE RESPONSIBILITIES :

Generic Job Functions : See Generic Job Description for Administrative Partner.

Essential Responsibilities and Competencies :

Coordinates hospital-wide stroke and cardiac care programs in alignment with Joint Commission and American Heart Association guidelines.

Collaborates with Stroke Medical Director and Medical Director of Cath Lab to ensure quality standards and certification readiness.

Leads or co-chairs the Stroke and Cardiac quality committees.

Prepares reports, agendas, and follow-ups for stroke and cardiac program meetings.

Maintains up-to-date knowledge of stroke and cardiac clinical guidelines and updates internal protocols accordingly.

Participates in regional and state-wide stroke and cardiac advisory councils.

Engages in data-sharing, research opportunities, and benchmarking with peer institutions.

Oversees data collection for stroke and cardiac registries (, GWTG-Stroke, COAP and NCDR)

Ensures timely and accurate data abstraction and submission.

Utilizes registry data to generate reports for internal quality improvement and external benchmarking.

Partners with billing and coding departments to ensure documentation supports clinical accuracy and reimbursement.

Develops and manages quality improvement initiatives based on key performance indicators (door-to-needle, door-to-balloon times, etc.).

Conducts chart reviews and root cause analyses for identified outliers or adverse events.

Collaborates with departments to close performance gaps and implement evidence-based practices.

Supports readiness for surveys and accreditation visits through continuous documentation and process audits.

Educates clinical staff on stroke and cardiac care protocols, order sets, and pathway utilization.

Participates in onboarding and ongoing education for ED, CCU, and telemetry unit staff.

Assists in coordinating mock drills, stroke alerts, and code STEMI simulations to enhance staff preparedness.

Performs rounds, ensuring guideline-adherent care and continuity across transitions.

Provides timely feedback and follow-up to staff regarding protocol adherence and documentation.

Acts as a liaison between departments (ED, ICU, Neuro, Cardiology, Rehab, etc.) to support coordinated care delivery.

Organizes and participates in community awareness events for stroke prevention and heart health.

Develops and distributes patient education materials, newsletters, and public health information.

Represents the hospital in community collaborations for disease prevention and health promotion.

Participating member of the following committees : Stroke Program Committee (Chair or Co-Chair), Interventional Cardiac QI Committee, Code Blue Committee, Emergency Cardiac QI Committee and Stroke Radiology Conference.

30. Perform other duties as assigned to meet program needs.

Created : 10 / 25

Grade : NC-12

FLSA : E

CC : 8714

Job Qualifications : PREREQUISITES :

Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery () required. Master's degree preferred.

Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with

Advanced Cardiac Life Support (ACLS) certification, preferred.

NIH Stroke Scale (NIHSS) certification, required.

Minimum of three (3) years of experience in Emergency, Critical Care, or Cardiology / Neurology specialty areas. Experience in stroke and / or cardiac program coordination preferred.

Familiarity with Get With The Guidelines (GWTG) Stroke and Cardiac Registry data requirements.

QUALIFICATIONS :

Able to be self-directed with flexible hours.

Demonstrates capability to conform to Valley Values and the Mission of Valley Medical Center.

Membership in a relevant professional organization (, AHA, ASA, AACN, AANN.) desired.

Demonstrates effective communication skills in a diverse population.

Organized, diplomatic, assertive, and proactive in problem-solving..

Proficient computer skills; knowledge of data registries and ICD coding preferred. Demonstrates teaching skill that can be utilized in teaching & communication with the public.

Demonstrates teaching abilities for both clinical staff and the community.