Senior M365 and Exchange Administrator

Description

We are seeking a highly skilled and motivated M365 Systems Administrator with expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect. The ideal candidate will also have a solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing. This role demands strong time management skills, attention to detail, and a collaborative approach to maintaining and enhancing our organization's IT infrastructure and collaboration platforms.

Key Responsibilities:

1. Exchange and Collaboration Platform Management:
   • Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
   • Monitor and optimize email server performance, security, and compliance.
   • Provide support for Microsoft Teams, including user management, configurations, and integrations.
2. Identity and Access Management:
   • Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
   • Implement and maintain identity and access management policies, ensuring security and compliance.
3. Scripting and Automation:
   • Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
   • Create tools and scripts to enhance IT workflows and reporting.
4. Virtualization and Infrastructure Management:
   • Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
   • Conduct regular system updates, patch management, and hardware lifecycle management.
5. Project and Task Management:
   • Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
   • Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
   • Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
6. Technical Writing and Documentation:
   • Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
   • Write clear and concise technical manuals for both IT staff and end-users.
7. Time Management and Collaboration:
   • Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
   • Collaborate with cross-functional teams to plan, design, and implement IT solutions.

Qualifications

Qualifications and Skills:

• Education and Experience: Bachelors and 5+ years or Masters and 3+ years. Additional experience considered in lieu of experience.
  • 10+ years required relevant experience
• Citizenship and Secrurity Clearance: Must be a US Citizen and able to obtain a Tier 4 Public Trust.
• Technical Expertise:
  • Proficient in administering Trellix, Exchange SE and Office 365 Exchange Online.
  • Hands-on experience with EntraID Connect and identity synchronization.
  • Familiarity with Microsoft Teams, its integrations, and administration.
• Programming and Scripting:
  • Proficiency in PowerShell scripting, with working knowledge of Python.
• Virtualization and Systems Management:
  • Experience with VMware and Azure administration, including virtual machine management and resource optimization.
• Soft Skills:
  • Excellent time management and organizational skills.
  • Strong written and verbal communication skills for technical writing and collaboration.

Preferred Qualifications:

• Industry certifications such as Microsoft Certified: Exchange Server Administrator, Azure Solutions Architect, or VMware Certified Professional.
• Experience in large-scale migration projects and hybrid IT environments.
• Knowledge of ITIL best practices.

Work Environment:

• Full-time position with occasional on-call duties and after-hours work.
• Hybrid work model (DC area or East Coast preferred). Position is 100% remote, but client needs candidate to live in the DMV office in case they need to go into the office.
• Collaborative team environment with opportunities for professional development.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.