Customer Service Representative - State Farm Agent Team MemberMaggie Garay - State Farm Agent • Orange, CA, US
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Customer Service Representative - State Farm Agent Team Member
Maggie Garay - State Farm Agent • Orange, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Hourly pay plus commission / bonus Paid time off (vacation and personal / sick days) Flexible hours Valuable experience Growth potential / Opportunity for advancement within my agency Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Ability to work in a team environment Ability to multi-task Ability to explain complex financial issues in understandable terms Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Personal Lines Licenses (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education Must be available to work the following schedule : Monday-Friday 9am-5 : 30pm; Saturday 10am-2pm Bachelor's degree preferred Associate's degree or higher preferred
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Requirements
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Representative State • Orange, CA, US
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