Retail Customer Service AssociateFedEx • Salem, OR, US
[error_messages.no_longer_accepting]
Retail Customer Service Associate
FedEx • Salem, OR, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend / twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives.
Store Consultant
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
General Duties and Responsibilities :
People
- Follows instructions of supervisors and assists other team members in performing store functions
- Assists in the training of store team members
Service
Profit
Self-Management
Minimum Qualifications and Requirements :
Essential Functions :
Preferred Qualifications :
Pay Transparency :
Pay :
Additional Details :
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
FedEx Office is an Equal Opportunity Employer including, Vets / Disability.
[job_alerts.create_a_job]
Retail Customer Service • Salem, OR, US
[internal_linking.related_jobs]
Step into a new opportunity as a Retail Associate, where you will follow schedules and complete assigned tasks on time, learn company products and services to better assist others, and provide frie...[show_more]
Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job.
You will know why your work matters and take pride in ...[show_more]
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...[show_more]
At Adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Location : 1001 Arney Road Woodburn, Oregon 97071.We offer a creative and friendly environment with plenty of opportunity for advancement.
Our inclusive brand reflects our people and commitment to th...[show_more]
ZWILLING is looking for a part time Sales Associate to join our retail sales team.The ideal candidate will be a results-driven, self-motivated, team player with a strong focus on customer service a...[show_more]
No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
Benchmark Tool & Supply is seeking a detail oriented customer focused Retail Operations &.Customer Care Associate to support daily retail store operations in Salem VA.Position Duties and Re...[show_more]
About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting ...[show_more]
Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
Store : 1500 Portland Road Newberg Oregon 97132.The position includes but is not limited to the following essential job duties responsibilities and requirements : .
Provides prompt excellent customer ...[show_more]
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more]
Retail Associate
TradeJobsWorkforce • 97321 Albany, OR, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Retail Sales Associate
Harbor Freight Tools • Salem, OR, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Market Research Participant (Hiring Immediately)
Earn Haus • Aloha, Oregon, US
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Retail Sales Associate
Goodwill • Lebanon, OR, USA
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
P / T Retail Store Associate - Woodburn Premium, 6141, Woodburn, OR
Adidas • Woodburn, OR, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Customer Service / Benefits Advisor (Work from home)
Professional Career Solutions • Albany, Oregon
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Remote Customer Service Representative – Product Testing
GLOCPA • Sherwood, Oregon
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Retail Sales Associate
francesca's • Woodburn, OR, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Retail Sales Associate
ZWILLING J.A. HENCKELS • Woodburn, OR, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Merchandise Associate - TJ Maxx $16-$35 / hr
TJ Maxx • Lebanon, OR, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Service Associate I
Dollar Tree • Salem, OR, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Associate
VirtualVocations • Aloha, Oregon, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Retail Operations & Customer Care Associate
Benchmark Tool and Supply • Salem, Oregon, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)
Mercor • Albany, Oregon, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Retail Sales Associate
Verizon • Albany, OR, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Service Representative (Remote Position)
GOLD GATE • Albany, Oregon
[filters.remote]
[job_card.full_time] +1
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Representative All Shifts
Circle K Stores • Newberg, Oregon, USA
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Retail Customer Service Associate
FedEx • Salem, OR, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]