System Administrator

Where compassion meets innovation and technology and our employees are family.

GENERAL PURPOSE OF JOB

Maintains servers on a variety of operating systems, security tools, applications, email systems; performs installation, configuration, and troubleshooting of assigned systems; develops and recommends standards and procedures; ensuring data, server network security; managing user access and maintaining related records; assisting in overseeing the computer/server room operation and environment; and providing technical support to site staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Positions in this class may perform any or all of the below listed duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or health system administration as required.

• Under minimal guidance, performs work that is varied and that may be someone difficult in character.
• Assists in overseeing the organization and operation of the Data Center (e.g. monitoring temperature, organizing materials, ensuring availability of materials, etc.) for the purpose of ensuring efficient operations.
• Installs software on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining enterprise systems.
• Maintains infrastructure operations, operating systems, server backup, storage area networks, routine maintenance programs, email systems, etc… for the purpose of ensuring efficient operations.
• Maintains the server hardware and software infrastructure for the purpose of ensuring efficient operations.
• Supports Help Desk and Microcomputer Specialists for the purpose of providing direction and/or solving technical problems.
• Responds to the needs and questions of users concerning their access to resources on the network and the operation of various software programs.
• Maintains the integrity of the security of the Driscoll Health Systems technical infrastructure including password access, file access, intruder access, and protection against viruses and SPAM.
• Reads technical journals and attends seminars and workshops to learn about new developments and changing technology trends; may participate in testing new vendor provided software in a test environment for possible use by the organization.
• Maintains contacts with vendors of software, hardware or communication equipment; attends product demonstrations and/or arranges to acquire and install system upgrades.
• Performs other related work as required.

EDUCATION AND/OR EXPERIENCE

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.

• Typically has more than 3 - 5 years of professional experience in Information Systems including 2 - 4 years in systems administration.
• Bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' experience or an equivalent combination of education and 2 years’ experience in a network support capacity.
• Typically has one or more certifications. Example certifications include, but not limited to: (CompTIA A+, CompTIA Server+, MCSA, MCSE, Citrix Certified associate, VMware Certified Associate)