Talent.com
Assistant Supervisor, South Shore Plaza - Full Time
Assistant Supervisor, South Shore Plaza - Full TimeMacy's • Braintree, MA, United States
[error_messages.no_longer_accepting]
Assistant Supervisor, South Shore Plaza - Full Time

Assistant Supervisor, South Shore Plaza - Full Time

Macy's • Braintree, MA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Assistant Supervisor will be responsible for prioritizing the customer experience through active supervision and enhancing the service culture. As part of the Store Leadership Team, you will have a key role in communicating expectations and priorities to associates. You will help create a fun and engaging store environment for customers and associates. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience optimal. You will be an expert in satisfying the customer and driving results through promotional and Omni selling initiatives. This position leads to Sales and Customer Experience Manager or Operations and Visual Merchandising Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings here .

What You Will Do

  • Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
  • Manager customer service issues to completion
  • Manager customer flow throughout the building on high traffic days and reassign resources as needed

    • Lead store activities to ensure customer readiness and exceptional presentation standards.

  • Alert Sales and Customer Experience Manager or Operations and Visual Merchandising Manager of any opportunities that are not aligned with this goal.
  • Role model ability to build lasting customer relationships - provide colleagues with fast-feedback and redirection to foster the same behaviors, and recognize colleagues for practicing them
  • Execute store opening and closing procedures; access to alarm systems and keys
  • Manage workload reports; lead a process if necessary
  • Help build a proactive and solution-oriented customer centric culture in the store to ensure consistent customer experiences
  • Meet with Sales and Customer Experience Manager or the Operations and Visual Merchandising Manager sales floor activities or support activities to monitor
  • Oversee colleague execution and completion of daily Fulfillment responsibilities
  • Provide feedback and contribute observations via SCX and OVM at colleague quarterly check-in
  • Have practical knowledge of store systems - POS, MPOS, RF equipment, MyClient, MyStore App - and ability to educate others
  • Assist colleagues with timekeeping issues (ex. clocking corrections, paid time off requests, etc.)
  • Assist Colleague Support in resolving employee relations issues
  • Regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

    • Who You Are

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

    • Essential Physical Requirements You Will Perform

  • Prolonged periods (at least two consecutive hours) of standing / walking around the store or department
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift / move up to 50lbs.

    • About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - Apply Today!

    This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

    STORES00

    [job_alerts.create_a_job]

    Assistant Supervisor • Braintree, MA, United States

    [internal_linking.similar_jobs]
    SUPERVISOR, SHIFT (FULL AND PART TIME)

    SUPERVISOR, SHIFT (FULL AND PART TIME)

    Boston Staffing • Boston, MA, US
    [job_card.full_time] +1
    We are hiring immediately for full time and part time Supervisor Shift positions.Location : Capital One Cafe - 711 Boylston Street, Boston, MA 02116 Note : online applications accepted only.Schedule : ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vans : Floor Supervisor - North Shore Mall

    Vans : Floor Supervisor - North Shore Mall

    VF Corporation • Boston, MA, US
    [job_card.part_time]
    As a passionate, fun, and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Supervisor - Affinity

    Shift Supervisor - Affinity

    Green Thumb Industries • Boston, MA, United States
    [job_card.full_time]
    The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sandwich Artist

    Sandwich Artist

    Subway - 23413-0 • Bridgewater, MA, US
    [job_card.full_time] +1
    As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants cl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Supervisor

    Store Supervisor

    Scale AI • Boston, Massachusetts, United States
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Supervisor - Part Time

    Shift Supervisor - Part Time

    LINDT & SPRUNGLI • Boston, MA, US
    [job_card.part_time]
    Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining more than a company you will be joining a t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager - Gateway Plaza - MA

    Assistant Manager - Gateway Plaza - MA

    Gap • Everett, MA, US
    [job_card.full_time]
    Assistant Manager - Gateway Plaza - MA.Full time 9 Mystic View Road, Suite E, Everett, MA, US 02149.Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Closing Manager Full Time

    Assistant Closing Manager Full Time

    BJ's Wholesale Club, Inc. • Danvers, MA, United States
    [job_card.full_time]
    Working closely with the Closing Manager the Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically overseeing, wh...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Supervisor, Boston Hub Food Hall

    Supervisor, Boston Hub Food Hall

    Delaware North • Boston, MA, US
    [job_card.full_time] +1
    Delaware North's Patina Group is hiring a part-time Supervisor to join our team at Boston Hub Food Hall in Boston, Massachusetts. As a Supervisor, you will be responsible for leading team member...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Full Time Assistant Manager

    Full Time Assistant Manager

    Planet Fitness Inc. • Malden, MA, United States
    [job_card.full_time]
    Replies within 24 hours Benefits : • Bonus based on performance • Competitive salary • Dental insurance • Health insurance • Opportunity for advancement • Training & development Job Summary The ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part-Time Store Supervisor

    Part-Time Store Supervisor

    Reebok International, Ltd • Boston, MA, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned stor...[show_more]
    [last_updated.last_updated_30]
    Sandwich Artist

    Sandwich Artist

    Subway - 74195-0 • Avon, MA, US
    [job_card.full_time] +1
    As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants cl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    RapidHire • Allston, MA, US
    [job_card.full_time]
    Company Summary : Who is Taco Bell?.Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. Founded on innovation and passion with Glen Bell bringin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Full-Time Keyholder - Savage X Fenty (South Shore Plaza - Braintree, MA)

    Retail Full-Time Keyholder - Savage X Fenty (South Shore Plaza - Braintree, MA)

    Savage X Fendy • Braintree, MA, US
    [job_card.full_time]
    Savage X Fenty is currently looking for a driven and passionate Retail Full-Time Keyholder at South Shore Plaza - Braintree, MA. As a Retail Keyholder you are responsible for supporting Store Leader...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Cosmetics Sales Associate - Lancome, South Shore Plaza - Full Time

    Retail Cosmetics Sales Associate - Lancome, South Shore Plaza - Full Time

    Macy’s • Braintree, MA, United States
    [job_card.full_time] +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Pool Manager

    Assistant Pool Manager

    City of Somerville • Somerville, MA, US
    [job_card.full_time]
    Under general supervision from the Pool Manager, provides daily operation, supervision and maintenance of the Kennedy swimming pool. The essential functions or duties listed below are intended only ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Supervisor in Training (Full Time)

    Retail Supervisor in Training (Full Time)

    Uniqlo • Braintree, MA, US
    [job_card.full_time]
    Supervisor-In-Training Position.Join our grand opening team for our newest Massachusetts location coming this spring at South Shore Plaza! Reporting to the Store Manager, the Supervisor-In-Training...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SUPERVISOR, SHIFT (FULL AND PART TIME)

    SUPERVISOR, SHIFT (FULL AND PART TIME)

    Compass Group • Boston, MA, US
    [job_card.full_time] +1
    We are hiring immediately for full time and part time Supervisor Shift positions.Location : Capital One Cafe - 711 Boylston Street, Boston, MA 02116 Note : online applications accepted only.Schedule : ...[show_more]
    [last_updated.last_updated_30] • [promoted]