Customer Support

Job Description

Job Description

Join Our Team as a Customer Support Specialist!

Are you passionate about helping others and solving problems? Coastal Maintenance, a trusted name in Los Angeles, CA, is looking for a dedicated Customer Support Specialist to join our team. If you have a knack for communication and a commitment to excellent service, we’d love to hear from you!

About Us

At Coastal Maintenance, we pride ourselves on delivering top-notch maintenance services to our clients. Our team is built on a foundation of reliability, professionalism, and a shared commitment to excellence. We’re a small but mighty company that values hard work, collaboration, and a customer-first mindset.

What You’ll Do

As a Customer Support Specialist, you’ll be the friendly and professional voice of Coastal Maintenance. Your primary goal will be to ensure our clients receive the support they need in a timely and efficient manner. Key responsibilities include :

• Responding to customer inquiries via phone, email, or other communication channels.
• Resolving customer concerns and providing accurate information about our services.
• Coordinating with internal teams to ensure client needs are met.
• Maintaining detailed records of customer interactions and feedback.
• Proactively identifying opportunities to improve the customer experience.

What We’re Looking For

To succeed in this role, you’ll need :

Why Join Coastal Maintenance?

While we don’t currently offer additional benefits, we do offer the chance to be part of a company that values your contributions and supports your professional growth. At Coastal Maintenance, you’ll work in a collaborative environment where your ideas and efforts truly make a difference.

Our Culture and Values

At Coastal Maintenance, we believe in treating our clients and team members with respect and integrity. We foster a supportive workplace where everyone is encouraged to bring their best selves to work each day. If you’re looking for a role where your skills and dedication will be appreciated, you’ve found the right place!

Ready to Apply?

If you meet the qualifications and are excited about this opportunity, we’d love to hear from you! Submit your application today and take the first step toward joining the Coastal Maintenance team.

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