Auto Repair Service Advisor

Choice Auto Repair in Raleigh, NC has a can't-miss opportunity for someone with excellent customer service skills and a positive, helpful attitude. Would you like a position where you cooperate with a team without having someone over your shoulder micromanaging you? Can you effectively communicate with all kinds of people? Then you need to keep reading about this position as a full-time Auto Repair Service Advisor!

SO WHAT'S IN IT FOR YOU?

We pay our Auto Repair Service Advisors a Starting Salary of $70,000 with uncapped earnings potential, based on skills and experience, and enjoy a regular schedule with no night or weekend hours. As for the terrific benefits and perks we offer, just check these out:

• Health, dental, and vision benefits
• 60 hours of paid time off (PTO) starting on your first day of employment
• Paid holidays
• A retirement plan
• Employee discounts
• Ongoing training that is paid for by the company
• Professional development opportunities
• Lunch on Fridays

How does that sound? If you're interested, read on to find out what you need to get started in this entry-level customer service role.

WHAT A DAY AS OUR AUTO REPAIR SERVICE ADVISOR LOOKS LIKE

This position works the day shift, Monday - Friday.

With you behind our counter, our customers have a smooth time making appointments, checking in for them, and getting the services they need. You assist customers both over the phone and in person, answering any questions they have and scheduling appointments for when techs and parts are available. As needed, you order parts and speak with technicians to generate job estimates.

You check customers in when they arrive and collect their payment when they leave. When you can, you suggest further work to the customer and strive to increase profits. A team player, you complete other tasks as needed to ensure each day's appointments are finished smoothly. You enjoy working with an awesome team and feel great about the excellent service only you can provide!

REQUIREMENTS FOR AN AUTO REPAIR SERVICE ADVISOR

• Ability to lift up to 40 lbs.
• Valid driver's license and a clean driving record
• Experience with Techmetric shop management software required
• High school diploma or equivalent
• 2-3 years of experience as a service advisor or related experience is preferred

Although experience is desirable, this is an entry-level position where we'll provide you with the training you need to succeed. We just ask that you're outgoing and able to effectively explain repairs to customers in appropriate ways for their automotive knowledge. You also need to be a team player who can also work independently. A desire to develop your skill set would also be beneficial. Did we just describe you? If so, you'd be a great fit for this entry-level customer service position. Consider applying today!

CHOICE AUTO REPAIR: OUR STORY

Established in 1991, we are a unique automotive repair business built on honesty and integrity. Our mission is to provide exceptional service while creating a model for the future of the industry. Our comprehensive range of auto repair services, auto maintenance, and more ensures that our customers receive top-notch care for their vehicles.

We are proud of our team and give them much of the credit for our continued success and high reviews. In thanks, we strive to make our employees comfortable in our climate-controlled shop so they can do their best work. We also foster a low-drama, professional environment and offer excellent benefits, great pay, and Friday lunches. Come join our tight-knit team and find out what makes our shop a terrific place to work!

HOW TO APPLY

If you're ready to check out this entry-level customer service position, we make it easy to apply. Just fill out our quick 3-minute application. Good luck, we can't wait to hear from you!

Location: 27607