On Call Crisis Intervention Specialist - Crisis Mental Health #345

Description

What You Will Do to Change Lives

Under direct supervision, serves as a primary support and case manager to provide screening, assessment, and assist in linking services needed by members served and their family to overcome the crisis which brought them into the program.

Expected starting wage range is $21-22.86 / hour. Salary range is $21-25.15 / hour. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

We pay differentials!!! The differential rates are paid at six percent (6%) of an employee's base rate of pay for the evening (PM) shift, and ten percent (10%) of the base rate of pay for the night shift (NOC). Weekend differential rates are paid at five percent (5%) of an employee's base rate of pay for the day (AM) shift, eleven percent (11%) of the base rate of pay for the evening (PM) shift and fifteen percent (15%) of an employee's base rate of pay for the night (NOC) shift.

Shifts Available : On Call; Shifts may include 7 AM - 3 : 30 PM, 3-11 : 30 PM and 11 PM-7 : 30 AM. On call employees work a minimum of 4 shifts per month.

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Windsor Center is a 20-chair short-stay crisis stabilization unit (CSU) that offers 24 / 7 services to adults and youth. The Windsor Center aims to increase access to crisis services, reduce inpatient hospitalization, reduce the amount of time that law enforcement is involved in a mental health crisis, and strengthen the existing outpatient behavioral health services.

What You Bring to the Table (Must Have)

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided
• Consistent with area of expertise, provides specialized services and interventions related to Crisis Intervention, including screening and assessments
• Facilitates groups according to the needs and interests of members served especially regarding education and coping skills in the area of Crisis Intervention
• Provides appropriate interventions in crisis situations
• On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks
• Collects required data and completes required documentation
• Coordinates transitions to lower levels of care
• Maintains awareness of community resources and assists members served in appropriate use of community resources
• Assists members served with all needs, including Activities of Daily Living
• Assists members served in making and getting to essential appointments
• Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services
• Ensures that members served understand their legal status and rights
• Helps members served achieve greater independence and autonomy
• Safeguards confidentiality; adheres to HIPAA policies
• Provides wraparound services that encompass whole person care
• Provides transportation when needed and appropriate and linkage to community resources
• If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis / crisis prevention training
• If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis / crisis prevention training
• Provide and document quality and quantity of direct services as required by program standards

Duties and responsibilities may be added, deleted, and / or changed at the discretion of management.

QUALIFICATIONS

Required :

o At least thirty semester (45 quarter) units of completed college coursework in behavioral or social science, or

o Sixty semester (90 quarter) units of completed college coursework, which includes 15 semester (23 quarter) units in behavioral science, Psych Tech courses and Alcohol and Drug Certificate courses are acceptable.

o AND one (1) year experience providing mental health services including interviewing and referring participants and performing crisis intervention, or

o Three (3) years of experience in a behavioral health department which involved direct participant contact, or

o Bachelor's degree in a behavioral science and six (6) months experience providing mental health services including interviewing and referring participants and performing crisis intervention.

Preferred :

SKILLS

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).

EOE AA M / F / V / Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Qualifications

Education

High School (required)

GED (required)

Associates (required)

Bachelors of Social Services (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.