A company is looking for a Junior IT Support Specialist.
Key Responsibilities
Respond to and resolve customer questions through chat, email, and telephone calls
Assist in onboarding, educating, and supporting customers throughout their journey
Act as a customer advocate by addressing unique questions and challenges faced by customers
Required Qualifications
High school degree
Interest in developing a career in Linux or Windows system administration
Solution-oriented mindset with a passion for resolving problems
Willingness to learn quickly and assist others
Ability to work in shifts according to local time
It Support Specialist • Pasadena, Texas, United States