The Medical Assistant performs routine clinical and administrative duties to support the daily operations of the practice. This role ensures high-quality patient care smooth workflow and an excellent patient experience.
Responsibilities :
- Follow up on reported patient issues and assist with service recovery.
- Maintain equipment and medical supplies including reordering stocking cleaning / disinfection and troubleshooting.
- Keep examination areas clean organized and fully stocked.
- Manage and respond to all in-basket messages and patient phone calls.
- Round with patients to ensure a positive and consistent patient experience.
- Assist providers (physicians PAs NPs or nurses) with patient assessments and treatments.
- Obtain and accurately document vital signs height weight medication history allergies screenings and other relevant information.
- Perform basic diagnostic procedures and specimen collection including phlebotomy splint application and procedural room setup.
- Assist patients with MyChart activation and ensure Telehealth connectivity for scheduled appointments.
- Perform administrative and clerical duties such as scanning reception scheduling data entry and registration.
- Review and document Social Determinants of Health; provide patient education and resources as needed.
- Monitor and communicate changes in patient condition; document care and provide discharge instructions.
- Recognize emergent situations and seek assistance immediately.
- Review patient charts to ensure imaging and all required documentation are available for appointments.
Education & Certification Requirements :
Graduate of an accredited Medical Assistant or EMT program OR six (6) months of patient care experience.BLS certification from the American Heart Association or Red Cross (accepted formats include e-card RQI or traditional card)Key Skills
EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration
Employment Type : Full Time
Experience : years
Vacancy : 1