Operations Manager

A company is looking for an Operations Manager for the Care Navigator Team.

Key Responsibilities

Manage a small operational team, overseeing work prioritization, delegation, and performance metrics

Contribute to projects aimed at innovating care navigation processes and operational workflows

Utilize analytics to drive decision-making and evaluate project outcomes

Required Qualifications

8+ years of experience in digital health operations, management consulting, or related fields

Experience in building new programs from scratch

Strong project management skills with a focus on cross-functional collaboration

Ability to analyze data and apply a metrics-driven approach to problem-solving

Knowledge of user acceptance testing (UAT) procedures is preferred